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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3964 reviews)

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4.91

Based on 3,957 reviews, last reviewed 19th Aug 2026

27% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent customer services as always. Excellent customer services as always. Maxine MacIver was excellent answering my queries in a professional and friendly manner. Reviewed on: 19th August 2026

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3964)

Friendly, efficient, caring

Very friendly, efficient customer experience as always. Very handy to have a local branch, long may it continue. Reviewed on: 24th November 2025

Quick, easy, efficient.

Natalie was very efficient and helped he my account sorted - very happy. Reviewed on: 24th November 2025

In branch service review

Natalie was very helpful, very pleased with the service. Reviewed on: 24th November 2025

Excellent, customer, service

Absolutely splendid service from Natalie - Second to none. Reviewed on: 24th November 2025

What we wanted

The human touch nothing to improve. Reviewed on: 24th November 2025

Friendly, professional, efficient.

Super friendly experience. Super efficient we have that you are a SBS based in Scotland and no external call centre. I cant think of anything to improve on our experience today. Reviewed on: 24th November 2025

Brilliant

Always a joy to visit. Nice to be talked to and have interaction with people. Reviewed on: 24th November 2025

Helpful, Personal, Informative

I have been provided with helpful informative advice. Staff are reassuring. I like that fact it's a Scottish institution. Reviewed on: 24th November 2025

Happy Staff

All branches seem to be aware of account. Reviewed on: 24th November 2025

Friendly, Professional, Convenient.

I use Troon Branch regularly and always receive excellent service. Reviewed on: 24th November 2025

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