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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,652 reviews, last reviewed 29th Jun 2026
38% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Inadvertently paid too much money into my regular sa... Inadvertently paid too much money into my regular savings account but Katie sorted it all quickly. Reviewed on: 29th June 2026
Stuart's avatar
Stuart

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3652)

Behind the times

2
Long wait for mail. Poor online process. Behing the times. Reviewed on: 23rd May 2025

Efficient, Excellent Service

5
Speak very clearly and easy to understand on telephone. Postal communication is very fast with no delays. Decent interest rates. Reviewed on: 23rd May 2025

In branch service review

4
Once my bond has closed on maturity I could no longer see detailed such as interest on the account website. This is inconvenient, can you change the system to show this on closed accounts. Need 2 factor security. Reviewed on: 23rd May 2025

Friendly Efficient Competitive

5
Really straightforward to deal with, Friendly, efficient staff. Good to have a passbook. Reviewed on: 23rd May 2025

Very Informative Information

5
Very pleasant and easily dealt with requirements of my visit. Reviewed on: 23rd May 2025

Friendly, Helpful, Informative

5
Positive , Helpful, Informative experience. Reviewed on: 23rd May 2025

Scottish, Local, Friendly

5
Service was great, very informative and helpful. Reviewed on: 23rd May 2025

In branch service review

5
Efficiency from start to finish is critical. Reviewed on: 23rd May 2025

Helpful, Informative, Competitive

5
Following problems logging into website and a query about interest payments was helped with both. Reviewed on: 23rd May 2025

Enlightening, Honest, Loyal

5
5 9 10 on today, basis which was very enlightening, very welcoming and honest. Above all seems to be encouraging loyalty. Reviewed on: 23rd May 2025

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