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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3979 reviews)

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4.91

Based on 3,979 reviews, last reviewed 21st Aug 2026

31% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Katie Mcknight was very helpful, in fact , I wouldn'... Katie Mcknight was very helpful, in fact , I wouldn't have been able to access the new logging in system if she hadn't taken the time to walk me throu... Read more Reviewed on: 21st August 2026

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3979)

Competent, Friendly, Efficient

Customer service is always friendly. Reviewed on: 22nd August 2025

Professional, Friendly, Compassionate.

Quick efficient, professional and friendly service. Reviewed on: 22nd August 2025

Very Good Service

Quite satisfied with experience. Reviewed on: 22nd August 2025

User friendly, Professional, Fair

Always a good experience. Friendly, helpful staff, excellent customer environment. Reviewed on: 22nd August 2025

Personal, Listening, Professional

Good-Personal service, SBS happy to deal with me face to face and send things by post. Can still phone branch and speak to someone there. Excellent Glasgow city centre location. Reviewed on: 22nd August 2025

Simple, Easy, Efficient

Thanks Jue, really helpful and easy process. Reviewed on: 22nd August 2025

Excellent, Efficient, Easy

I never have difficulties with this SBS. With other bodies are not so efficient. Reviewed on: 22nd August 2025

Kind, Efficient, Friendly

Always very helpful and efficient, took care of my fathers estate really empathetic. Reviewed on: 22nd August 2025

Welcoming, Good location, Person-centred

I prefer a face to face meeting with a staff member as I have hearing loss, SBS staff are always customer focused and willing to give every assistance. Today was no exception. Reviewed on: 22nd August 2025

Bond investment

Had to phone about reinvestment into bond ,Jill was extremely helpful and easy to talk to,she solved my problem in no time . Reviewed on: 22nd August 2025

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