Smart Money People Logo
Go to business site
Share this page
Link copied

Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,210 reviews, last reviewed 15th Mar 2026
23% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Audrey was very friendly and helpful. Audrey was very friendly and helpful. Reviewed on: 15th March 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
Visit provider site Read all reviews Write a review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Review Scottish Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Scottish Building Society Savings reviews (3210)

Mutually owned, local

4
In a world where there is global pressure to privatise everything, it is refreshing to see some businesses that are still mutual. Also, it is nice to have a branch network where you can speak to friendly staff. Reviewed on: 7th October 2024
Verified Member's avatar
Verified Member

Professional, helpful, pleasant

5
Your Glasgow branch being centrally situated is easy to reach by public transport, where your staff gave excellent service. Reviewed on: 7th October 2024
Verified Member's avatar
Verified Member

Traditional, elusive, friendly

4
Access is very limited as you keep closing access points. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member

Efficient, accommodating and customer friendly

5
Attentive to the wishes of the customer. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member

To the point

5
Staff were fantastic - as always. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member

Very good staff

5
All very helpful, polite and helpfully informative. Staff were pleasant and easy to deal with. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member

In branch service review

5
A warm welcome, followed up with a highly professional, friendly full explanation of how my wife and I could open up accounts with the Society. A very easy and pleasant experience on our first (and not the last) vist to the Queen Street branch. Impressed!!. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member

Service, rates, excellent

5
Walked in to smiling staff, attended to immediately, explained what I wanted, no pressure, all done and dusted efficiently. No stupid sales talk. I was given a leaflet with all the savings you have. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member

In branch service review

5
As an 'oldie' it was refreshing to find a Society which allowed access to an individual as opposed to having to do things online which can be a real problem for people of a certain age group. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member

Quietly efficient Society

5
Asked to open a savings account, I was given the options, forms completed, passbook etc. arrived by post two days later. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member

Do you have a different Scottish Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Scottish Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill