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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3661 reviews)

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4.91

Based on 3,660 reviews, last reviewed 30th Jun 2026

35% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

I don't reviews as i belive colleagues are paid to p... I don't reviews as i belive colleagues are paid to provide a level of service however june was extremely helpful and patient with my pile of queries I... Read more Reviewed on: 30th June 2026

Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

Verified source

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3661)

A pleasant experience.

It is a great experience directly dealing with the Scottish Building Society staff. Who are very pleasant, take the time to go over your needs and act on saving issues et that you feel confident are addressed quickly and directly. All in all a pleasant experience. Reviewed on: 4th April 2025

Good and Helpful

Only improvement when opening an ISA. Tell customers apart from ID and Proof of Address they will also need NI number. Reviewed on: 4th April 2025

An Excellent Service

Like having a local branch, Staff very helpful. Reviewed on: 4th April 2025

Friendly Professional Local

I like having a local branch, the ladies are always very friendly. Reviewed on: 4th April 2025

Efficient, Pleasant, Fair

We do not have any local branches. Reviewed on: 4th April 2025

Friendly, Helpful, Informative

very pleasant and approachable staff, Knowledgeable. No hard sell, Opening hours limited although online access mitigates to some extent at loss of staff interaction. Reviewed on: 4th April 2025

Helpful Efficient

Staff very friendly and always have time to answer questions. Open hours of branch could be open better on Saturdays. Reviewed on: 4th April 2025

Very good Friendly Efficient

Good to speak to a person not a computer. Reviewed on: 4th April 2025

Consistent Good Clean-cut

Rates are consistent since Covid. Reviewed on: 4th April 2025

In branch service review

Rates are always changing but I and happy with service. Reviewed on: 4th April 2025

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