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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,210 reviews, last reviewed 15th Mar 2026
23% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Audrey was very friendly and helpful. Audrey was very friendly and helpful. Reviewed on: 15th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3211)

Quietly efficient Society

5
Asked to open a savings account, I was given the options, forms completed, passbook etc. arrived by post two days later. Reviewed on: 30th September 2024
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In branch service review

3
Online account not user friendly. Unable to transfer account balance to Royal Bank of Scotland. Reviewed on: 26th September 2024
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Accessible, friendly, Scottish

4
I like the accessibility, branches in Scotland, direct access to the branch via telephone, staff knowing me, friendliness and helpfulness. Could be better higher interest rates. Reviewed on: 26th September 2024
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Happy 90 overall

5
Initial savings rate good. Disappointed rate for new investment has dropped. Reviewed on: 26th September 2024
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Very good service

5
I like my saving on passbook, I do not like online services. Reviewed on: 25th September 2024
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Friendly

5
Nice, welcome and helpful branch staff. Reviewed on: 25th September 2024
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Its crap and well below standard

1
Its crap and well below standard Reviewed on: 25th September 2024
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Alan S

Approachable, dependable, local

4
Always feel reassured that I can go into the branch, face-to-face, and ask about things. Reviewed on: 24th September 2024
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Caring, respectful, friendly

5
I like the atmosphere and friendliness of the staff. Improvements could be to provide piggy banks to encourage savings. Reviewed on: 24th September 2024
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Friendly, helpful, efficient

5
My experience with SBS has been characterised by first class service and support. I have found the staff in the Aberdeen office friendly, helpful and a great pleasure to do business with. They have all been excellent. Telephone assistance from main offie has also been good. (Possible longer opening hours?). Reviewed on: 23rd September 2024
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