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Scottish Building Society: Savings reviews

4.91
Based on 3,983 reviews, last reviewed 21st Aug 2026
32% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Everything was explained clearly, and I never felt r... Everything was explained clearly, and I never felt rushed. The service felt personal and professional, and it was clear that the colleague genuinely w... Read more Reviewed on: 21st August 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
Verified source

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Review Scottish Building Society: Savings now

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Scottish Building Society Savings reviews (3983)

Local, community, friendly

5
It is Scottish. There is a local office in Galashiels too. Reviewed on: 17th July 2025

Significant, welcoming, excellent

5
It's a Scottish company. It's easy to visit branch. The staff are welcoming, professional and very helpful. The products are ideal for me. Reviewed on: 15th July 2025

Very very caring

5
Staff at the Galashiels branch go out of their way to be helpful and caring. I have taken a lower interest rate than I could have received elsewhere to keep my savings with the Society. Having a local branch is so, so convenient. Whoever answers my questions on the phone from any branch are also extremely helpful. Reviewed on: 14th July 2025

Historically trusted company

5
The staff in the Galashiels branch are always very friendly, helpful and knowledgeable. Nice relaxed atmosphere and you always feel the staff genuinely appreciate your custom. If you are in for a while then a coffee would be nice. Reviewed on: 14th July 2025

Helpful, accessible, branch

5
Helpful, friendly and no compulsory online. Reviewed on: 14th July 2025

In branch service review

5
Friendly, professional and informative - what more could you ask for?. Reviewed on: 14th July 2025

Clear, easy, informative

5
Glad to discuss all my options with staff face-to-face. Comfortable experience. Very informative. Reviewed on: 14th July 2025

Simple, easy, efficient

5
Easy to action - simple transactions. Reviewed on: 14th July 2025

Reassuringly traditional service

5
Mutual ownership, accessible branches, professional staff. Reviewed on: 14th July 2025

Informative, friendly, excellent

5
It was good to speak to someone face-to-face and not be pushed into doing anything online as others do. Staff were very welcoming but not pushy and informative on all available savings plans. Everything I required was done without any fuss in a very timely manner. Reviewed on: 14th July 2025

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