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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3231 reviews)

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4.90

Based on 3,231 reviews, last reviewed 18th Mar 2026

5% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Opening Account Audrey was friendly,welcoming and informative. Reviewed on: 18th March 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3231)

Helpful, friendly service

Opening a relationship centre in the city centre is more convenient for customers. Reviewed on: 16th April 2024

Local, knowledgeabel, welcoming

Local branch which means I can go in and talk to a real person. Branch personnel are knowledgeable and very pleasant. Reviewed on: 15th April 2024

Helpful, prompt service

Branch hours could be better, not sure a relationshop centre is a suitable name for office, it is not a dating agency or marriage/partnership guidance service. Reviewed on: 15th April 2024

Fast, friendly, good service

Like the good interest rates, good customer service, friendly and easy to use. Reviewed on: 15th April 2024

Friendly, helpful, local

Because of my age I like the face-to-face and have a local branch. Reviewed on: 15th April 2024

Can always improve

Improve website i.e. helpline found multiple simple errors when online trying to withdrawals, change any details ending many phone calls to speak to someone in branch to rectify. Reviewed on: 15th April 2024

Accessible, friendly

Served my mother for many years, friendly and helpful. Reviewed on: 15th April 2024

Friendly, accessible, local

Fairly local branch and you can speak to staff directly. Reviewed on: 15th April 2024

It is Scottish

Excellent service, and very helpful staff. Reviewed on: 15th April 2024

Dependable, efficient, friendly

Friendly, knowledgeable service with real people and no electronics. Reviewed on: 15th April 2024

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