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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3440 reviews)

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4.91

Based on 3,440 reviews, last reviewed 5th May 2026

73% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Easy to deal with. Easy to deal with. Everything explained clearly. Reviewed on: 5th May 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3440)

Local, friendly, trustworthy

Great staff, always customer focused. Reviewed on: 11th July 2024

Saving made easy

Efficient service and attention to detail. Reviewed on: 10th July 2024

Friendly, approachable, fair

More privacy needed in branches as other customer can hear your conversation. Better interest rates would keep customers. Reviewed on: 10th July 2024

Friendly, high street

I was disappointed that I didn't get my new passbook straightaway. Reviewed on: 9th July 2024

Good customer focus

I like being able to see someone in a branch. Reviewed on: 9th July 2024

Friendly, mutual, efficient

The national Scottish mutual savings society. Reviewed on: 9th July 2024

Helpful, great

Over the years the staff at the Inverness branch have been consistently friendly and helpful. Reviewed on: 8th July 2024

Pleasant helpful staff

Staff at the Troon branch are very very helpful especially to elderly ladies such as myself. Reviewed on: 8th July 2024

Friendly and efficient

The branch is on the high street to access at any time. Reviewed on: 8th July 2024

Scottish, efficient, reliable

The prompt replies I receive when dealing with them is a plus. The dreadful recording when phoning is a minus. Reviewed on: 8th July 2024

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