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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3440 reviews)

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4.91

Based on 3,440 reviews, last reviewed 5th May 2026

73% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Easy to deal with. Easy to deal with. Everything explained clearly. Reviewed on: 5th May 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3440)

Friendly, helpful, courteous

The relaxed and friendly atmosphere is great, but more branches would be helpful. Reviewed on: 8th July 2024

Efficient, friendly, convenient

Staff in Troon branch always extremely helpful, efficient and friendly. Reviewed on: 5th July 2024

Continued strong performance

A very good building society - staff are very helpful and polite. I think a lot of senior customers would appreciate a local branch. Reviewed on: 5th July 2024

Local, friendly, competitive

The staff in Glasgow branch are very pleasant and helpful. Interest rates are very good. Reviewed on: 5th July 2024

Scottish, safe, secure

Everyone has been so helpful. Everything was explained and the staff provided the information I needed. Reviewed on: 5th July 2024

Friendly and helpful

I like the fact that when the interest rate changes on a variable savings product I don't have to reapply, it happens automatically. Reviewed on: 5th July 2024

Just doing fine

They would be better if they sent out the certificate of interest at the end of the tax year automatically. Better still, don't drop your interest rates. Reviewed on: 4th July 2024

Local, friendly, helpful

I like that there is a branch near me. Staff are always very helpful. Opening hours could be longer. Reviewed on: 4th July 2024

Friendly and efficient

To offer free coffee or tea to members who are visiting branch would be nice, other building societies do provide this facility. Reviewed on: 4th July 2024

Friendly, efficient, knowledgeable

The staff in Glasgow are always friendly and welcoming and know our names even though we are only in 3 or 4 times a year. Reviewed on: 4th July 2024

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