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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3441 reviews)

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4.91

Based on 3,440 reviews, last reviewed 5th May 2026

73% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Easy to deal with. Easy to deal with. Everything explained clearly. Reviewed on: 5th May 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3441)

Friendly, efficient, knowledgeable

The staff in Glasgow are always friendly and welcoming and know our names even though we are only in 3 or 4 times a year. Reviewed on: 4th July 2024

Helpful, friendly, efficient

Customer service is always excellent. Advisors are pleasant and helpful. Reviewed on: 4th July 2024

Trustworthy, independent, local

Easy access by phone and branch. Reviewed on: 3rd July 2024

Scottish, caring, open

I like that it's a Scottish company. I like the new branch on Frederick Street, Edinburgh. I've always found tehs taff very helpful and efficient. Reviewed on: 2nd July 2024

Accessible, friendly, helpful

I like the branch, the access through to branches and staff, the staff know me and it is Scottish. What could be better is the interest rates and the opening hours. Reviewed on: 2nd July 2024

Friendly and professional

Scottish Building Society has welcoming branches both in Inverness and Edinburgh, both places I frequent. Reviewed on: 1st July 2024

Excellent financial institution

A very efficient, friendly and extremely helpful business. Reviewed on: 1st July 2024

Efficient, friendly, far

Open the branch in Peterhead again!. Reviewed on: 1st July 2024

Local, friendly, efficient

I like that there are local people working in the building I can visit and see them face-to-face. Reviewed on: 1st July 2024

Friendly, traditional, business-like

As I live in England I am a long way from any of your branches, but I find I can do all my business by post most satisfactorily. Reviewed on: 1st July 2024

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