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Scottish Building Society: Savings reviews

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4.91
Based on 3,440 reviews, last reviewed 5th May 2026
73% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to deal with. Easy to deal with. Everything explained clearly. Reviewed on: 5th May 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3441)

In branch service review

5
Staff all very friendly and good options for accounts. Reviewed on: 28th June 2024
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Trustworthy, helpful, reliable

5
Staff are helpful and I can't fault them. I have dealt with Aberdeen branch many times and will continue as long as I am able. Reviewed on: 28th June 2024
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Good customer service

5
The young man I spoke with was very helpful. Branch nice too. Reviewed on: 28th June 2024
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In branch service review

5
Excellent service today, very easy, no problems, thank you to Lorraine. Reviewed on: 28th June 2024
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Good rates

5
They are always helpful. Miss the local agency in Nairn as it saves a 35 mile round trip. Reviewed on: 28th June 2024
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Friendly, good service

5
I like that I can go into a branch and talk to someone face-to-face. Reviewed on: 28th June 2024
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Traditional customer service

4
Having a local branch where you can go in and talk to a member of staff face-to-face. Not too much modern technology. Reviewed on: 28th June 2024
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Simply the best

5
I like that its team members are always professional, friendly and helpful. Interest rates are competitive. Reviewed on: 27th June 2024
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Pleasant, professional, helpful

5
Been banking with Scottish Building Society for many years and have not found a better bank or building society for service. Reviewed on: 27th June 2024
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Friendly, convenient, accessible

5
A good building society. Whilst waiting you often hear other people being served - maybe more provacy needed. Reviewed on: 27th June 2024
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