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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,686 reviews, last reviewed 3rd Jul 2026
39% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service Popped into the Galashiels branch earlier in the week looking to open a new account. Lorraine advised me that increased rates would be available from ... Read more Reviewed on: 3rd July 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3686)

Great, friendly, efficient

5
Efficient phonecall by Peter, followed up with face-to-face service at the office in Glasgow with Lorraine. Easy and efficient, pleasant and friendly. Reviewed on: 29th October 2024
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Very fair

5
I found Lorraine very helpful and knowledgeable of products available to me. Very professional. Reviewed on: 29th October 2024
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Safety of funds and explanations excellent

5
Account explained and questions answered clearly. Polite staff. Reviewed on: 29th October 2024
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Helpful, good service

5
It was very easy to open an account. Staff were very helpful in Glasgow and explained everything. Reviewed on: 29th October 2024
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In branch service review

5
Easy and fast service. Very friendly. Reviewed on: 29th October 2024
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Friendly and business-like

5
Pleasant and personable staff made the interaction easy. Reviewed on: 29th October 2024
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In branch service review

5
Great service and Scottish. Quick and easy to open account. Reviewed on: 29th October 2024
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Helpful, efficient, professional

5
Most helpful and transaction well explained. Reviewed on: 29th October 2024
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Very good service

5
Quick and efficient and friendly service. Clear and concise info. Reviewed on: 29th October 2024
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Caring, friendly, warm

5
SBS is still a Building Society - converys the original values of care and kindness and patience. Every member of the team here is Glasgow communications these values. I notice there is a turnover of staff which is unexpected as may in time corrode your values. Perhaps pressure of work may worsen the situation. They all deserve renumeration for going the extra mile. More staff to aid the time given to your members. Many thanks for everything. Reviewed on: 29th October 2024
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