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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,686 reviews, last reviewed 3rd Jul 2026
39% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service Popped into the Galashiels branch earlier in the week looking to open a new account. Lorraine advised me that increased rates would be available from ... Read more Reviewed on: 3rd July 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3686)

Friendly and polite

5
We have been a member of the Scottish Building Society for many years as we are now well into our eighties, and are not on the internet, we re rely on the post hopefully which comes, which isn't any fault of the Society, otherwise the experience we have had with you has been very efficient. Reviewed on: 29th October 2024
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Great building society

5
Great experience, everything explained clearly and thoroughly. Reviewed on: 28th October 2024
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Easy to use

5
No IT and no AI, all done by written communication. Reviewed on: 28th October 2024
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Good, experienced, informative

5
Good. When maturing letter sent it would be good to know what interest it has accrued. Reviewed on: 28th October 2024
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Welcoming, friendly, helpful

5
The staff in Galashiels are knowledgeable, helpful and friendly. I'm not that keen on the new system (as opposed to a teller system) due to the lack of privacy. Reviewed on: 28th October 2024
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Customer contact good

4
Online staff excellent. Website initial log-in messy as details box is partially hidden. Reviewed on: 28th October 2024
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Caring, efficient, safe

5
I think our experience of dealing with the staff in Edinburgh has always been positive, friendly and welcoming. Reviewed on: 28th October 2024
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Reliable, trustworthy, Scottish

5
I appreciate that is is a mutual Building Society. All my contact with the Society has been good. The interet rates are good. Reviewed on: 28th October 2024
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Reliable, financially attractive

5
I made all my arrangements in the branch very quickly. The online application didn't work for some reason, maybe that could be improved?. Reviewed on: 25th October 2024
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Very good everytime

5
All I can say is everything very smoothly. Reviewed on: 24th October 2024
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