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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.86
Based on 2,464 reviews, last reviewed 13th Aug 2025
14% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Superb customer service I’ve experienced online account login difficulties resolved by the (as ever) extremely helpful, reassuring staff. The superb customer service is the o... Read more Reviewed on: 13th August 2025
Susie B's avatar
Susie B

Latest lowest rating:

1

Shirley was Excellent Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2464)

Troon branch review

5
Friendly, helpful staff. Everything dealt with in a professional, though caring way. Always someone available to speak and not always directed to internet. Reviewed on: 16th July 2020
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Troon branch customer

Galashiels branch review

5
I like passbooks. I like cash / cheque transactions. I like the friendly personal over-the-counter service from the Galashiels staff - they know what I like and what I don't like! Reviewed on: 13th July 2020
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Galashiels branch customer

Galashiels branch review

5
Opened account over telephone. Lovely lady helpful and professional but friendly Reviewed on: 9th July 2020
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Galashiels branch customer

Galashiels branch review

5
Customer service. Online servicing would be beneficial. Sometimes rates are good, sometimes less so. Reviewed on: 8th July 2020
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Galashiels branch customer

Galashiels branch review

5
The Society is well organised, publicity material is clear and concise, and while 'traditional' in the best sense, is also forward looking, including technology Reviewed on: 7th July 2020
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Galashiels branch customer

Glasgow branch review

4
Personable interest rates. Friendly staff. Easy to fill in application forms. Reviewed on: 7th July 2020
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Glasgow branch customer

Glasgow branch review

5
No nonsense, plain language, a mutual building society, fine Scottish voices to speak to. All legal and above board. Reviewed on: 6th July 2020
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Glasgow branch customer

Galashiels branch review

4
Savings interest rates could be much better Reviewed on: 1st July 2020
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Galashiels branch customer

Savings review

5
Friendly service, friendly staff, interest rates better than most but could be better Reviewed on: 30th June 2020
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Savings customer

Savings review

4
Friendly and welcoming in branch and attractive interest rates last year Reviewed on: 30th June 2020
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Savings customer

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