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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,241 reviews, last reviewed 20th Mar 2026
29% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Traditional values ... As I already bank with a Scottish Bank, I decided to try the Scottish Building Society. I am not, to date anyway, disappointed with the service. The t... Read more Reviewed on: 20th March 2026
Pinky's avatar
Pinky

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3241)

Scottish Building Society Branch Review

5
Very friendly and helpful staff in Galashiels, but better rates may encourage more savings. Reviewed on: 5th June 2023
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Verified Member

Scottish Building Society Branch Review

5
Face-to-face contact, friendly welcome, and a simple process well explained. Reviewed on: 5th June 2023
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Verified Member

Scottish Building Society Branch Review

5
I prefer a passbook for my accounts rather than the certificate you now use for bonds, you have provided me with a passbook today, would you consider the folded card style book as you do for ISA as this would be more economical and prefered. Reviewed on: 5th June 2023
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Verified Member

Scottish Building Society Branch Review

5
Dealt with a balance due to berevement. Reviewed on: 5th June 2023
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Verified Member

Scottish Building Society Branch Review

5
Staff are very friendly and knowledgeable. Reviewed on: 5th June 2023
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Verified Member

Scottish Building Society Branch Review

5
We visit the branch in Troon and always find the staff very helpful. Find staff to be very pleasant and helpful. On my last visit, Leanne was excellent in dealing with us. Reviewed on: 5th June 2023
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Verified Member

Scottish Building Society Branch Review

5
Friendly and relatively local. I live in Dundee so most business is via post. Reviewed on: 5th June 2023
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Verified Member

Scottish Building Society Branch Review

5
Not daunting, still use paper and telephone communication, people/member orientated makes dealing with you easy. Would like to see the launch of a mobile app. Reviewed on: 1st June 2023
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Verified Member

Scottish Building Society Branch Review

5
Friendly, efficient service and very knowledgeable. Reviewed on: 30th May 2023
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Verified Member

Scottish Building Society Branch Review

5
Professional, efficient service. I was treated exceptionally well by Lorraine in the Glasgow branch and Kath. They are all very competent and pleasant branches. Reviewed on: 30th May 2023
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Verified Member

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