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Scottish Building Society: Savings reviews

4.91
Based on 3,713 reviews, last reviewed 9th Jul 2026
22% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Called as somebody had told me they would email a ta... Called as somebody had told me they would email a tax statement to me but never received it. June gave me figure over phone and is going to send it to... Read more Reviewed on: 9th July 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3713)

Good helpful staff

5
Very good staff, always helpful and chatty. Reviewed on: 21st March 2024

Good interest rates

5
The team are great, just wish you were open at lunch. Reviewed on: 21st March 2024

Friendly, polite, professional

5
Girls in Troon are always really friendly and I enjoy coming into the branch. Reviewed on: 21st March 2024

Local, friendly, open

5
Local and Scottish banking facility. Reviewed on: 21st March 2024

Excellent customer service

5
Face-to-face service is invaluable, and Lorraine was amazing. Reviewed on: 21st March 2024

Accessible, personal, branches

5
I am strongly in favour of Building Societies on ethical grounds. The SBS is always easy to deal with and the staff are friendly, courteous and very competent. Reviewed on: 21st March 2024

Friendly, efficient, competent

5
Friendly and very efficient. Helped make a complicated set-up simple. Thank you. Reviewed on: 21st March 2024

Good Scottish service

5
Frienldy, and good savings rates. Reviewed on: 21st March 2024

Local, friendly, competitive

5
Accessible, face-to-face access in branch and friendly and knowledgeable service. Reviewed on: 21st March 2024

Keeping mutual safe

5
Being able to talk to a living person and NOT a pre-recorded robot voice is great! Excellent postal and telephone availability. No internet only please. Reviewed on: 20th March 2024

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