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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3713 reviews)

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4.91

Based on 3,713 reviews, last reviewed 9th Jul 2026

22% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Called as somebody had told me they would email a ta... Called as somebody had told me they would email a tax statement to me but never received it. June gave me figure over phone and is going to send it to... Read more Reviewed on: 9th July 2026

Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

Verified source

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3713)

Thankfully still mutual

The facility to open and manage accounts by telephone and post is paramount. Your call staff give excellent advice and support. Wonderful!. Reviewed on: 20th March 2024

Friendly, consumer focussed

Happy with the service I received recently when changing ISA. I also brought my son to the Glasgow branch to open an account was we were well treated. Reviewed on: 20th March 2024

Efficient, courteous, accessible

Original contact was helpful and informative. Reviewed on: 18th March 2024

The best local B.S.

Based in Scotland. Has a local branch to do transactions in person. Longer branch opening hours would be better. Reviewed on: 18th March 2024

Accessible, professional, helpful

I very much like that you have a branch office that I can visit in person and conduct business with a real live staff member and that you answer the phone swiftly. Reviewed on: 14th March 2024

Very helpful

Very friendly, informative staff. Reviewed on: 13th March 2024

Excellent, loyal, committed

Branch service is available and thre is also an online service. Reviewed on: 13th March 2024

Clear, local, staff

A face-to-face company is the main bonus for me - apologies for considerable delay in completinh and paying. Reviewed on: 13th March 2024

Professional

A local office, face-to-face contact, friendly staff and continuity. Reviewed on: 12th March 2024

Good customer service

Good customer service, capable staff meeting customer need. Quick and friendly local branch. Happy with the service, no negatives. Reviewed on: 12th March 2024

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