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Scottish Building Society: Savings reviews

4.91
Based on 3,713 reviews, last reviewed 9th Jul 2026
22% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Called as somebody had told me they would email a ta... Called as somebody had told me they would email a tax statement to me but never received it. June gave me figure over phone and is going to send it to... Read more Reviewed on: 9th July 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3714)

Friendly, helpful, efficient

5
I like that there is the choice of face-to-face or online for most products. Pleasant staff, helpful, straightforward interactions. Reviewed on: 27th February 2024

Staff were very friendly and helpful.

5
Staff were very friendly and helpful. Support team also excellent. Reviewed on: 27th February 2024

Friendly, approachable, helpful

4
Personal service by friendly voice on the telephone. Reviewed on: 23rd February 2024

Face to face and excellent.

5
Welcoming and very helpful staff. Reviewed on: 23rd February 2024

Good choice of products

4
Helpful, friendly and competitive rates but difficult if not online as not enough branches/agents. Reviewed on: 22nd February 2024

In branch service review

5
I was given a lot of clear information and was put under no pressure to buy as in some larger banks. Good, old-fashioned values. Reviewed on: 20th February 2024

Trustworthy, knowledgeable and friendly

5
Staff are always very knowledgeable and friendly, however there is no disabled access at branch. Reviewed on: 20th February 2024

Efficient, good customer care

5
Friendly staff everytime I come. Lovely, clean, spacious environment. Easy to do what I come in for with the help of others. Reviewed on: 20th February 2024

Traditional service

5
Friendly (very very) staff at the Inverness branch. Reviewed on: 20th February 2024

Very good bank

5
The girls in the Inverness branch are always providing great service and take time to listen and not sell. Reviewed on: 20th February 2024

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