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Scottish Building Society: Savings reviews

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4.87
Based on 2,615 reviews, last reviewed 3rd Sep 2025
20% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Natalie was so helpful and patient with me helping m... Natalie was so helpful and patient with me helping me going through my query stage by stage. She was so friendly it was so good talking with her Reviewed on: 3rd September 2025
Dianne V's avatar
Dianne V

Latest lowest rating:

1

Shirley was Excellent Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2615)

Savings review

5
When I retired I went to the Glasgow branch to invest my pension because I already had a savings account Reviewed on: 17th April 2020
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Savings customer

Savings review

5
1. Loss of local office is very inconvenient. 2. Maturity transfer is unneccessarily complex. 3. Maturity notice gives no idea of amount saved. Reviewed on: 14th April 2020
Savings customer's avatar
Savings customer

Savings review

5
1) Friendly phone / postal contact. 2) Quick service by post BUT interest rates compare poorly with other organisations - otherwise I would invest far more Reviewed on: 14th April 2020
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Savings customer

Savings review

5
A national Society which seems local Reviewed on: 8th April 2020
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Savings customer

Savings review

4
I don't understand why passbooks need to be issued for members bonds when no funds can be added or withdrawn during the term. A certificate would suffice. Reviewed on: 6th April 2020
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Savings customer

Savings review

5
Very good building society. Very friendly staff and very efficient. Reviewed on: 6th April 2020
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Savings customer

Savings review

4
The way the Society could do better is to open a branch in Kirkcaldy. I have to bank by post or get information by phone as I live so far away. However, customer service is very good. Reviewed on: 31st March 2020
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Savings customer

Savings review

5
I like the idea of it being Scottish - can't think what could be improved on! Reviewed on: 30th March 2020
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Savings customer

Savings review

4
Regular savings account - good interest rate. Initially ID which had been used with another BS was not accepted but pleased this was sorted out. Reviewed on: 26th March 2020
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Savings customer

Savings review

5
Reliable, helpful, always dealt with as a human being. Patient and civil. Reviewed on: 24th March 2020
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Savings customer

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