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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.88
Based on 2,742 reviews, last reviewed 3rd Oct 2025
46% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
9%
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1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service from Audrey Audrey was really helpful on the phone today and provided clear advice. Great local service from SBS and would highly recommend using the Building Soc... Read more Reviewed on: 3rd October 2025
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Joseph

Latest lowest rating:

1

Shirley was Excellent Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2742)

Glasgow branch review

5
Very friendly and clear explanation and polite. It's Scottish Reviewed on: 9th December 2020
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Glasgow branch customer

Glasgow branch review

5
Presentation 20/10. Service on the phone. Need to advertise more often - I only found you by chance reading rates in Telegraph. Rates have been lowered unfortunately Reviewed on: 8th December 2020
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Glasgow branch customer

Galashiels branch review

5
Can speak to someone in branch by phone if you have any problems / queries - not stuck in automated queue like other banks. Reviewed on: 7th December 2020
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Galashiels branch customer

Galashiels branch review

5
Straightforward. Very helpful lady - Audrey, clear forms and not many of them. Audrey phoned back when she said she would and had answers needed. Great product knowledge. Reviewed on: 3rd December 2020
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Galashiels branch customer

Troon branch review

5
Like - efficient organisation. Professional, friendly staff. Could be better - more convenient branch location. Reviewed on: 2nd December 2020
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Troon branch customer

Edinburgh branch review

5
Great to find an account that you don't have to open and manage online. Good old cheque in post is good for me! Reviewed on: 30th November 2020
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Edinburgh branch customer

Glasgow branch review

5
Very efficient and professional counter staff. Also very competitive fixed term rate!! Reviewed on: 29th November 2020
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Glasgow branch customer

Troon branch review

5
The ladies at Troon branch have gave the extra mile to sort out an issue for me regarding return of my ID documents Reviewed on: 26th November 2020
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Troon branch customer

Inverness branch review

5
Getting paperwork to and from could be quicker Reviewed on: 25th November 2020
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Inverness branch customer

Galashiels branch review

5
Phone answered promptly. Very pleasant helpful staff, who easily answered questions. Application received on a Wednesday and your welcome letter and book received on Friday. Thanks Audrey, pleasure to deal with Reviewed on: 24th November 2020
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Galashiels branch customer

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