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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3249 reviews)

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4.90

Based on 3,247 reviews, last reviewed 23rd Mar 2026

27% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Great help today from Rachel with on line access I had great help today from Rachel Speedie who assited me in accessing my on line account, patient and supportive whilst I navigated the system Reviewed on: 23rd March 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3249)

Good, friendly service

I've always found staff to be good and friendly when I've visited the local branch about my savings account. I also appeciate the AGM moving around the country which makes the AGM accessible to many more in person than would otherwise be the case. My only slight disappointment is that branches are no longer open on a Saturday morning. I appreciate the change was ncessary and appropriate when the pandemic broke. I am not aware of an attempt to reestablish Saturday opening after the pandemic. Saturday morning opening is helpful if you work during the week and your place of work is not near the branch. Reviewed on: 2nd April 2023

Best Building Society All Round!

I have been a customer of SBS for several years and have always found their staff wonderful and their relationship centres to be friendly ,inviting places with a personal touch. The Scottish Building Society has a fantastic range of savings accounts to choose from and is always very competitive with many of their savings accounts having the best interest rates around. Their online accounts are very easy to use and their website is easy to navigate when a visit to one of their branches is not possible. I would not hesitate to recommend them to others looking for a good return on their savings! Reviewed on: 1st April 2023

Review

Strongly support Scottish Building Society Reviewed on: 1st April 2023

On-line Banking

An easy, hassle free on-line account. A pleasure to deal with this society. Reviewed on: 1st April 2023

Agency closure disenfranchised older customers

My mum is in her 90s and liked to go into a local branch with her passbook. Unfortunately it was an agency, and upon closure of agencies a few years ago, she was diverted to the nearest branch, 30 miles and several buses away. As a result of this she has now lost her financial independence and relies on us to manage her money. Older customers never seem to figure in banking “progress”. Reviewed on: 31st March 2023

Scottish Building Society Branch Review

It is a good building society, very helpful. Reviewed on: 31st March 2023

Great service and great rates

Great service and great rates. Both are important and Scottish Building Society delivers on them. Reviewed on: 31st March 2023

Excellent

Excellent products and trustworthy efficient business. Reviewed on: 31st March 2023

Good products and service

Offer good products and don't delay rate increases when base rate increases. Reviewed on: 31st March 2023

Great service

Great customer service and rates and informative Reviewed on: 30th March 2023

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