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Scottish Building Society: Savings reviews

4.91
Based on 3,715 reviews, last reviewed 10th Jul 2026
23% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Scottish building society is very easy to deal with... Scottish building society is very easy to deal with and the staff are always so efficient. I was helped by Kaia today who took me through a bond appli... Read more Reviewed on: 10th July 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3718)

Efficient, branch-based and pleasant

5
Branch based service with excellent staff. Good savings rates and good communication always. Very long standing customer and I am always thoroughly satisfied with the Galashiels branch. Not keen on the low chairs in branch as they are painful to rise from and staff loom over me. It's also not very private. Reviewed on: 19th February 2024

Professional, friendly, helpful

5
Staff are always friendly and helpful. Reviewed on: 19th February 2024

Friendly, helpful, local

5
Staff are helpful and friendly, and are able to guide us to what we needed. Reviewed on: 19th February 2024

Very good BS

5
I find the staff in the Toon branch most helpful and they always make me feel welcome. Reviewed on: 19th February 2024

Helpful, reliable, friendly

4
I particularly like the ability to be able to come into the branch rather than deal with phone, email and online. Reviewed on: 19th February 2024

Good to be Scottish

5
Good rates and excellent service at our local Building Society in Inverness. Reviewed on: 15th February 2024

Customer friendly

5
I cannot use the internet because of a disability and your relationship centre with helpful staff is easy for me to use. Reviewed on: 15th February 2024

In branch service review

5
The staff in the Galashiels branch are very efficient and helpful. Always pleasant to speak to. I spoke with the Inverness team recently and they were very helpful and efficient. Reviewed on: 14th February 2024

Friendly, helpful, efficient

5
Friendly, helpful team members and our savings account was opened in 24 hours. Reviewed on: 9th February 2024

Welcoming, knowledgeable, loyal

5
The SBS are very loyal to their customers. They still issue passbooks and the staff provide excellent customer service. I would like to mention the manager and Loraine at the Glasgow branch, thank you. Reviewed on: 9th February 2024

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