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Scottish Building Society: Savings reviews

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4.88
Based on 2,742 reviews, last reviewed 3rd Oct 2025
46% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
9%
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1%
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0%
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Latest highest rating:

5

Great service from Audrey Audrey was really helpful on the phone today and provided clear advice. Great local service from SBS and would highly recommend using the Building Soc... Read more Reviewed on: 3rd October 2025
Joseph's avatar
Joseph

Latest lowest rating:

1

Shirley was Excellent Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2742)

Edinburgh branch review

5
Like, quick response to application made, comprehensive, opening of account pack materials Reviewed on: 9th November 2020
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Edinburgh branch customer

Inverness branch review

5
Very fast efficient service when dealing with my mother's executry Reviewed on: 8th November 2020
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Inverness branch customer

Troon branch review

5
Called twice re ISA both calls answered quickly and dealt with (Kate and Tracy) I couldn't print off downloaded application so she posted a copy out, my application had a same day turnaround as I posted on Wed and received Passbook on Sat. One commen is that although branches and agents are mentiond I didnt find a list of them anywhere Reviewed on: 7th November 2020
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Troon branch customer

Galashiels branch review

5
Rates of interest are good, keeping investments in Scotland, local, friendly staff Reviewed on: 6th November 2020
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Galashiels branch customer

Galashiels branch review

5
Good advertisement, efficient, knowledgeable staff Reviewed on: 5th November 2020
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Galashiels branch customer

Troon branch review

5
It is Scottish! Staff in room are professional, helpful, friendly, knowledgeable and courteous Reviewed on: 4th November 2020
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Troon branch customer

Troon branch review

5
Interest rate on TV ad, when I phoned to open account person was very nice then in office to open account woman was very helpful, pleasant and nice welcome Reviewed on: 2nd November 2020
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Troon branch customer

Galashiels branch review

5
My tax query has been dealt with speedily and with great clarity, eccellent. many thanks. The only negative is customer bond limit should be 100K + Reviewed on: 30th October 2020
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Galashiels branch customer

Galashiels branch review

5
You are a mutual society, with very good customer service, please keep your savings interest rate competitive Reviewed on: 30th October 2020
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Galashiels branch customer

Troon branch review

5
It was a good informative initiave call with Kate and great inbound service Reviewed on: 29th October 2020
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Troon branch customer

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