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Scottish Building Society: Savings reviews

4.88
Based on 2,742 reviews, last reviewed 3rd Oct 2025
46% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
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9%
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1%
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0%
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Latest highest rating:

5

Great service from Audrey Audrey was really helpful on the phone today and provided clear advice. Great local service from SBS and would highly recommend using the Building Soc... Read more Reviewed on: 3rd October 2025
Joseph's avatar
Joseph

Latest lowest rating:

1

Shirley was Excellent Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2742)

Galashiels branch review

5
Very helpful, friendly staff, nothing seems to be any trouble Reviewed on: 28th October 2020

Galashiels branch review

5
Staff friendly and efficient and products clearly set out Reviewed on: 28th October 2020

Troon branch review

5
Very friendly and kind, gave me good advice, both ladies very helpful and have great smiles and laughs, which helps a lot just now Reviewed on: 26th October 2020

Galashiels branch review

5
I like that there is an office in the town and I can speak to staff face to face Reviewed on: 26th October 2020

Galashiels branch review

5
Like face to face communication in branch, online not essential for good savings rates (competitive) Reviewed on: 23rd October 2020

Galashiels branch review

5
Quick and attentive action to opening a new fixed bond savings account. Appreciated, traditional application form and account (even providing a passbook!) rather than everything being online Reviewed on: 20th October 2020

Troon branch review

5
Really pleased with the service I received in Largs, transferred my account quickly as did the office in Troon Reviewed on: 9th October 2020

Edinburgh branch review

5
Love the brand, pity you can't apply for savings online Reviewed on: 7th October 2020

Savings review

4
Long established, corteous, reliable, everyone is friendly, listening, but need to take effecient action Reviewed on: 5th October 2020

Troon branch review

5
Scottish business supporting Scots, more branches would be good, like passbook account (not online) Reviewed on: 5th October 2020

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