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Scottish Building Society: Savings reviews

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4.91
Based on 3,715 reviews, last reviewed 10th Jul 2026
23% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Scottish building society is very easy to deal with... Scottish building society is very easy to deal with and the staff are always so efficient. I was helped by Kaia today who took me through a bond appli... Read more Reviewed on: 10th July 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3721)

In branch service review

5
The staff in the Galashiels branch are very efficient and helpful. Always pleasant to speak to. I spoke with the Inverness team recently and they were very helpful and efficient. Reviewed on: 14th February 2024
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Friendly, helpful, efficient

5
Friendly, helpful team members and our savings account was opened in 24 hours. Reviewed on: 9th February 2024
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Welcoming, knowledgeable, loyal

5
The SBS are very loyal to their customers. They still issue passbooks and the staff provide excellent customer service. I would like to mention the manager and Loraine at the Glasgow branch, thank you. Reviewed on: 9th February 2024
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A great Society

4
I think it is a very well run company and hope it will be for many more years to come. Reviewed on: 8th February 2024
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Accessible and friendly

5
Accessible, friendly, personal service. So far better than relaying on an online service. Passbook means no fraud!. Reviewed on: 8th February 2024
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Friendly and approachable

5
I like the face-to-face approach that SBS give and it would be handy to have some Saturday opening times for those who work. Reviewed on: 8th February 2024
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Customer friendly professionalism

5
The staff at the Scottish Building Society are very friendly and full of expertise. Reviewed on: 8th February 2024
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Great value advise

5
Very friendly and helpful, professional and give sound advice. Reviewed on: 7th February 2024
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In branch service review

5
The security is very reassuring, but the nearest branch to me is Troon where I can't just pop in and out like I could when you had an office in Kirkcudbright. Reviewed on: 5th February 2024
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Quick answering the phone

5
Security is a pain for first-time online bankers but staff are very helpful and there are no phone queues. Reviewed on: 5th February 2024
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