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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3722 reviews)

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4.91

Based on 3,715 reviews, last reviewed 10th Jul 2026

23% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Scottish building society is very easy to deal with... Scottish building society is very easy to deal with and the staff are always so efficient. I was helped by Kaia today who took me through a bond appli... Read more Reviewed on: 10th July 2026

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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3722)

Quick answering the phone

Security is a pain for first-time online bankers but staff are very helpful and there are no phone queues. Reviewed on: 5th February 2024

Caring, efficient, easy

The service is very personal and efficient. I telephoned ahead and Kath had everything set-up and she even phoned me to warn me of traffic issues. That is excellent customer service. Reviewed on: 5th February 2024

Organised, friendly, helpful

I cannot praise the staff highly enough, very quick and professional service. Reviewed on: 5th February 2024

Friendly family business

I have been a member of the SBS for a number of years and I have always found the staff friendly and helpful, and my savings are safe. Reviewed on: 5th February 2024

Dependable, friendly, distant

Staff aren't like robots which you find in other banks. But there are too few branches, you've got to travel to find a branch. Reviewed on: 5th February 2024

Helpful, good rate, full attention

Quiet office where I was given very detailed attention by the staff. Reviewed on: 5th February 2024

Nothing is a bother

I have no problems with any of the staff in the Inverness branch. I find all of them helpful and very friendly. Reviewed on: 5th February 2024

Good competitive products

You need to provide opening dates for your bonds/ISAs on the certificate of investment and passcards otherwise you cannot calculate the 14 day period to add additional funds or change your mind. You also never know which branch has dealt with you application so it is not clear really. Reviewed on: 5th February 2024

An excellent service

A nice, pleasant experience and everything was explained well by the staff. Reviewed on: 5th February 2024

Nation, friendly, reliable

Great speed of service with a helpful and cheerful style, but could do with a branch or at least an agency nearer to where I live in Dumfrieshire. Reviewed on: 2nd February 2024

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