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Scottish Building Society: Savings reviews

4.90
Based on 3,255 reviews, last reviewed 24th Mar 2026
24% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The man that served me (gerard) was very helpful and... The man that served me (gerard) was very helpful and kind. I felt so welcomed into the society and could not have had a better experience Reviewed on: 24th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3255)

Scottish Building Society Branch Review

5
Absolutely charming and helpful staff now and over the years. Long time renovating the Inverness branch though. Reviewed on: 1st December 2022

Scottish Building Society Branch Review

5
The staff are helpful. You have passbooks so you know exactly how much money you have. Regular correspondence about your bonds etc. Reviewed on: 1st December 2022

Scottish Building Society Branch Review

4
I would like communication to improve so I know when money is transferred/or confirm stant of produce. Reviewed on: 30th November 2022

Scottish Building Society Branch Review

4
Friendly staff. Could you stagger lunchtimes? Reviewed on: 30th November 2022

Scottish Building Society Branch Review

5
The excellent staff - We were new to the Galashiels staff but they make you feel you were the very person they wanted to see walk in door. Reviewed on: 30th November 2022

Scottish Building Society Branch Review

4
The service is always excellent. The staff are friendly, helpful and very efficient. Only criticism is lack of information about changes to interest rates. Reviewed on: 30th November 2022

Scottish Building Society Branch Review

5
Lovely helpful knowledgeable staff. Reviewed on: 30th November 2022

Scottish Building Society Branch Review

4
Friendly staff. "Neha" Queen Street, Glasgow. Reviewed on: 30th November 2022

Scottish Building Society Branch Review

5
No matter what I come in to do, I am always helped by friendly staff who cant do enough to help Reviewed on: 30th November 2022

Scottish Building Society Branch Review

5
Staff at Troon are always so helpful and are lovely to deal with Reviewed on: 30th November 2022

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