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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (4004 reviews)

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4.91

Based on 4,004 reviews, last reviewed 25th Aug 2026

42% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I went into the Scottish building society on Frederi... I went into the Scottish building society on Frederick street today to query about the new fixed rate bond and was seen by Abbie who was very attentiv... Read more Reviewed on: 25th August 2026

Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

Verified source

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (4004)

Excellent customer service

I have to travel to Edinburgh or Aberdeen, please consider opening a Dundee branch. Kaia in Edinburgh gave excellent customer service. Friendly, helpful staff in all branches. Reviewed on: 2nd April 2024

Excellent experience and service

You are able to speak directly to staff as well as online facility. Reviewed on: 1st April 2024

Scottish Building Society

City centre office with helpful staff who are efficient as well. Reviewed on: 1st April 2024

Competitive, mutual, friendly

Excellent staff, friendly and knowledgeable. Competitive interest rates. Mutual. Reviewed on: 1st April 2024

It remains mutual

If you call by phone, a person is usually available and not a machine. Reviewed on: 1st April 2024

Old-fashioned, boring, poor

Better interest rates and ability to manage accounts online needed. Reviewed on: 1st April 2024

Very helpful

You could possibly write to customers about interest rates and new savings accounts. Reviewed on: 1st April 2024

Welcoming, helpful, caring

Always find that staff are helpful, friendly and go the extra mile in the Galashiels branch. Shout out to Audrey, Lorraine and Kath. Reviewed on: 1st April 2024

Efficient and friendly

Efficient, friendly service is superb. Longer open hours would be welcomed. Reviewed on: 1st April 2024

Efficient, professional, friendly

Efficient, professional and friendly staff. Reviewed on: 1st April 2024

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