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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,458 reviews, last reviewed 10th May 2026
83% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I have nothing but excellent service from the Scotti... I have nothing but excellent service from the Scottish Building Society. Audrey Smith is always on hand to answer any queries I have, helpfully and p... Read more Reviewed on: 10th May 2026
Sara B's avatar
Sara B

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3458)

Scottish Building Society Branch Review

5
The staff are so friendly and very professional, they could answer all my questions so satisfactoraly would recommend you to my friends. Reviewed on: 5th April 2023
Verified Member's avatar
Verified Member

A caring mutual building society

5
I have been impressed with the Scottish Building Society since the moment I became a customer. As I don’t live in Scotland, I rely on being able to speak to people over the telephone. The building society’s customer service is exceptional, and calls are always answered within a few rings. The representatives can always help with my enquiries and queries. Reviewed on: 5th April 2023
SBS Member Feedback's avatar
SBS Member Feedback

Satisfied customer!

5
I have been a customer of SBS for over 14 years and have always had excellent customer service. In short, a building society which does it's job very well and never loses sight of it's customer base! Reviewed on: 4th April 2023
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SBS Member Feedback

Review of Scottish building society

4
Lorem ipsum dolor sit amet, euismod inimicus similique qui an, cu his audiam voluptatibus. Te usu eirmod intellegat, te reque homero adversarium has Reviewed on: 4th April 2023
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SBS Member Feedback

Scottish Building Society Branch Review

5
I enjoy visiting the Glasgow branch where I know the staff personally. Reviewed on: 3rd April 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Staff very efficient and friendly very good at explaining what was available. Reviewed on: 3rd April 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
It is handy that the headquarters is in Edinburgh. Reviewed on: 3rd April 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

4
As a new member I have limited membership experience and consider I had little to say, however reading the newsletter issue 12 gave a refreshing insight into the societys ethos too many positive topics to add here. A nearly 40% growth in financial records in the last 2 yrs says a lot. I look forward to recieveing my next issu. Reviewed on: 3rd April 2023
Verified Member's avatar
Verified Member

Letter with no info in it.

1
I've just received a letter from SBS telling me about their new savings options (bonds) but guess what it doesn't. NO INFO ABOUT THE BOND INTEREST RATES. just waisting my time and paper by directing me to a Web page that I'm expected to search and wait through! Reviewed on: 3rd April 2023
SBS Member Feedback's avatar
SBS Member Feedback

Good, friendly service

4
I've always found staff to be good and friendly when I've visited the local branch about my savings account. I also appeciate the AGM moving around the country which makes the AGM accessible to many more in person than would otherwise be the case. My only slight disappointment is that branches are no longer open on a Saturday morning. I appreciate the change was ncessary and appropriate when the pandemic broke. I am not aware of an attempt to reestablish Saturday opening after the pandemic. Saturday morning opening is helpful if you work during the week and your place of work is not near the branch. Reviewed on: 2nd April 2023
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SBS Member Feedback

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