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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,264 reviews, last reviewed 25th Mar 2026
21% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great customer service as always Excellent service provided by Katie when depositing funds into existing savings accounts by card over thevphone Reviewed on: 25th March 2026
Ros C's avatar
Ros C

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3264)

Scottish Building Society Branch Review

5
Local and quick service and pleasant. Reviewed on: 30th September 2022
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Verified Member

Scottish Building Society Branch Review

5
Always smiling, can't fault anyone, always willing to help. Reviewed on: 30th September 2022
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Verified Member

Scottish Building Society Branch Review

5
Fantastic customer service, and good deals compared to other products. Reviewed on: 30th September 2022
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Verified Member

Scottish Building Society Branch Review

5
Over the last 3 years the Scottish has modernised its customer interface, whilst retaining its formal quality and character. Reviewed on: 30th September 2022
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Verified Member

Scottish Building Society Branch Review

5
Friendly, accessable, reliable, quick response. Reviewed on: 30th September 2022
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Verified Member

Scottish Building Society Branch Review

4
Website straightforward when opening an ISA online account, surprised you couldn't complete an ISA transfer form online, confirmation of opening confirmed quickly. Reviewed on: 30th September 2022
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Verified Member

Scottish Building Society Branch Review

5
Great local office, extremely helpful and friendly staff. Reviewed on: 30th September 2022
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Verified Member

Scottish Building Society Branch Review

5
Staff are really nice and friendly, smiling faces, also more convenient now the new office has been opened in Aberdeen. Reviewed on: 30th September 2022
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Verified Member

Scottish Building Society Branch Review

5
Prefer to have a postal/telephone account. Forms/information are clearly set out. No confusion needed!! Reviewed on: 29th September 2022
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Verified Member

Scottish Building Society Branch Review

5
You have a "save it, do it" attitude but in a friendly manner. I miss the passbook, it seemed more substantial, but I can understand why it was replaced. Reviewed on: 29th September 2022
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Verified Member

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