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Scottish Building Society: Savings reviews

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4.90
Based on 3,264 reviews, last reviewed 25th Mar 2026
21% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great customer service as always Excellent service provided by Katie when depositing funds into existing savings accounts by card over thevphone Reviewed on: 25th March 2026
Ros C's avatar
Ros C

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3264)

Scottish Building Society Branch Review

5
Door is better now. Amy opened door and walked me out, very polite young lady. Reviewed on: 28th September 2022
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Scottish Building Society Branch Review

5
The staff are always extremely helpful and supportive to both my daughter and my own needs. Reviewed on: 27th September 2022
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Verified Member

Scottish Building Society Branch Review

5
Friendly, accessible, helpful, professional. Reviewed on: 27th September 2022
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Verified Member

Scottish Building Society Branch Review

4
Only reason for down-marking is distance, we now have to travel to our nearest branch (50 miles each way) most branches are now closed. Reviewed on: 21st September 2022
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Verified Member

Scottish Building Society Branch Review

5
Like the ability to take out products using traditional methods in addition to online only, branch office with staff and face-to-face communication. Reviewed on: 20th September 2022
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Verified Member

Scottish Building Society Branch Review

5
Dealing with real friendly people, good overall service. Reviewed on: 5th September 2022
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Verified Member

Scottish Building Society Branch Review

5
Excellent customer service, thank you. Reviewed on: 5th September 2022
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Verified Member

Scottish Building Society Branch Review

5
The personal touch and being able to speak to an advisor is great. Staff always respectful and helpful. Reviewed on: 5th September 2022
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Verified Member

Scottish Building Society Branch Review

5
Very friendly and helpful staff in the Inverness branch. Reviewed on: 5th September 2022
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Verified Member

Scottish Building Society Branch Review

5
Very good and prompt service. Will do postal accounts for its customers. Reviewed on: 5th September 2022
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Verified Member

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