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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,458 reviews, last reviewed 10th May 2026
83% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I have nothing but excellent service from the Scotti... I have nothing but excellent service from the Scottish Building Society. Audrey Smith is always on hand to answer any queries I have, helpfully and p... Read more Reviewed on: 10th May 2026
Sara B's avatar
Sara B

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3458)

Scottish Building Society Branch Review

5
I found it strange when living in Troon that Galashield dealt with my transaction?? Reviewed on: 20th January 2023
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Verified Member

Scottish Building Society Branch Review

5
Service in the Troon branch was very good though it's a pity it's no longer open on a Saturday morning. Otherwise I am happy with Scottish Building Society. Reviewed on: 20th January 2023
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Verified Member

Scottish Building Society Branch Review

5
Quick, efficient and friendly. In recent months I have had significant problems with RBS and Nationwide over basic service standards which highlights again how much better Scottish Building Society's service is. Reviewed on: 19th January 2023
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Verified Member

Scottish Building Society Branch Review

5
I like to use a branch and not phone/online so Scottish Building Society is great. Friendly staff, welcoming and professional with a nice office. Reviewed on: 19th January 2023
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Verified Member

Scottish Building Society Branch Review

5
Another visit to the Society and another positive experience. Thank you. Reviewed on: 19th January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Straightforward application process. Telephone answered quickly. UK based. Could provide a certificate of interest automatically. Reviewed on: 19th January 2023
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Verified Member

Scottish Building Society Branch Review

5
I am a new customer and the service was excellent from the Glasgow branch and all the staff that kept us in touch with ISA transfers. Reviewed on: 18th January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
I am a new customer and the service was excellent from the Glasgow branch and all the staff that kept us in touch with ISA transfers. Reviewed on: 18th January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

4
I was taken aback to find a magazine from spring 2021 with my welcome pack. Customer facing counter staff should know your products inside-out, as that is where people have their first experiences of Scottish Building Society, but I found the counter staff to be friendly and helpful. Reviewed on: 18th January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
I love the fact that my phone calls and enquiries are answered by a human being and that I'm not obliged to choose unclear options. Thank you, Scottish Building Society. Reviewed on: 18th January 2023
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Verified Member

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