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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,264 reviews, last reviewed 25th Mar 2026
21% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great customer service as always Excellent service provided by Katie when depositing funds into existing savings accounts by card over thevphone Reviewed on: 25th March 2026
Ros C's avatar
Ros C

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3264)

Scottish Building Society Branch Review

4
Reasonable rates, maturity date of fixed rates bond is annoying, fixed period of one year or option would be prefered. Reviewed on: 5th September 2022
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Verified Member

Scottish Building Society Branch Review

5
I have used them for a number of years and have been happy with their help when needed (sorry but letter and bank book was opened when delivered so was a little worried). Reviewed on: 5th September 2022
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Verified Member

Scottish Building Society Branch Review

5
Appreciate the personal, friendly service on telephone, nice to speak to a person and not an automated service who can speak good English and answer queries promptly. Reviewed on: 1st September 2022
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Verified Member

Scottish Building Society Branch Review

4
Like: 1 day response letter with activation key for SBS online. Could be better: less confusing process for initial online activation, better attention to detail. Reviewed on: 1st September 2022
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Verified Member

Scottish Building Society Branch Review

5
Knowledgeable, experienced and well-informed. Reviewed on: 1st September 2022
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Verified Member

Scottish Building Society Branch Review

5
No nonsense attitude, no need to go online, always someone on the end of the phone, this is a rarity these days. Keep it up! Reviewed on: 1st September 2022
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Verified Member

Scottish Building Society Branch Review

5
Friendly and helpful service, good and accessible product range. Reviewed on: 1st September 2022
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Verified Member

Scottish Building Society Branch Review

5
Convenient for those living in Troon. Reviewed on: 1st September 2022
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Verified Member

Scottish Building Society Branch Review

5
Contact in short time, helpful and courteous staff. Reviewed on: 1st September 2022
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Verified Member

Scottish Building Society Branch Review

5
Great phone service always polite and delt with the problems Reviewed on: 31st August 2022
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Verified Member

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