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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,378 reviews, last reviewed 16th Apr 2026
41% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

My husband and myself had a very good experience wit... My husband and myself had a very good experience with Audrey from the Galashiels branch. She was very professional and understood perfectly why we wer... Read more Reviewed on: 16th April 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3378)

Galashiels branch review

5
Like face to face communication in branch, online not essential for good savings rates (competitive) Reviewed on: 23rd October 2020
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Galashiels branch customer

Galashiels branch review

5
Quick and attentive action to opening a new fixed bond savings account. Appreciated, traditional application form and account (even providing a passbook!) rather than everything being online Reviewed on: 20th October 2020
Galashiels branch customer's avatar
Galashiels branch customer

Troon branch review

5
Really pleased with the service I received in Largs, transferred my account quickly as did the office in Troon Reviewed on: 9th October 2020
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Troon branch customer

Edinburgh branch review

5
Love the brand, pity you can't apply for savings online Reviewed on: 7th October 2020
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Edinburgh branch customer

Savings review

4
Long established, corteous, reliable, everyone is friendly, listening, but need to take effecient action Reviewed on: 5th October 2020
Savings customer's avatar
Savings customer

Troon branch review

5
Scottish business supporting Scots, more branches would be good, like passbook account (not online) Reviewed on: 5th October 2020
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Troon branch customer

Great service

5
Outstanding service from all staff in SBS Glasgow office. Lorraine and the team are so helpful and efficient. But what I like best is the personal attention. They know who you are. SBS are a model for how service should be. Reviewed on: 3rd October 2020
Dave McLaren's avatar
Dave McLaren

Edinburgh branch review

4
Postal service for return items e.g. passbook is very slow. Otherwise service is good Reviewed on: 28th September 2020
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Edinburgh branch customer

Glasgow branch review

5
SBS staff are very friendly, helpful and straightforward to deal with regards money matters Reviewed on: 25th September 2020
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Glasgow branch customer

Glasgow branch review

5
Friendly service and as I am not on the internet and not always in Glasgow being kept informed of any new accounts that I might be interest in Reviewed on: 25th September 2020
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Glasgow branch customer

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