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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,378 reviews, last reviewed 16th Apr 2026
41% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

My husband and myself had a very good experience wit... My husband and myself had a very good experience with Audrey from the Galashiels branch. She was very professional and understood perfectly why we wer... Read more Reviewed on: 16th April 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3378)

Glasgow branch review

5
Very speedy and comprehensive response from Glasgow office. Thanks Reviewed on: 21st September 2020
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Glasgow branch customer

Glasgow branch review

5
Great service from Loraine in dealing with my query about missed maturation date. An email follow up would be helpful in future Reviewed on: 21st September 2020
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Glasgow branch customer

Edinburgh branch review

5
Keep doing what you are doing, great friendly staff. Pity no office nearer Livingston Reviewed on: 17th September 2020
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Edinburgh branch customer

Galashiels branch review

5
Friendly, welcoming, helpful staff (Galashiels and Dums) possibily more online access to accounts Reviewed on: 11th September 2020
Galashiels branch customer's avatar
Galashiels branch customer

Savings review

1
SBS neglected to send me the passbook for my Members 77 Bond (transferred from regular saver in May) I had to write to inform you about this in August. Passbook was then sent to me without an apology or explanation for the error Reviewed on: 10th September 2020
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Savings customer

Savings review

5
Friendly staff who are unbelievably helpful Reviewed on: 9th September 2020
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Savings customer

Galashiels branch review

3
I asked for a small supply of second class pre-paid envelopes as I do not have access to internet banking? Reviewed on: 8th September 2020
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Galashiels branch customer

Savings review

5
Local agency closure in Dumfries not welcome. Any telephone contact with main office has been very positive. Reviewed on: 7th September 2020
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Savings customer

Galashiels branch review

5
Freepost address is a definite plus! Would have preferred you to have done an electronic ID check rather than require me to send you ID Reviewed on: 2nd September 2020
Galashiels branch customer's avatar
Galashiels branch customer

Savings review

4
Having to ger a certified copy of a bank statement or a cancelled cheque is verfy very difficult in these days of internet banking of Covid Reviewed on: 1st September 2020
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Savings customer

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