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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3174 reviews)

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4.89

Based on 3,174 reviews, last reviewed 3rd Mar 2026

27% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Fabby service Helpful friendly staff i often visit and always happy to help got my welcome pack in the post (i was worried as my post is terrible) and everything wa... Read more Reviewed on: 3rd March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3174)

Scottish, Reliable, Friendly

Longer opening hours esp. a sat morning. A savings account that pays interest monthly. Reviewed on: 3rd October 2025

Lovely and Friendly

An easy and friendly service will definitely recommend. Reviewed on: 3rd October 2025

Professional, Courteous, Helpful

Remembers dawn from RBS, very convenient having branch to get personal service. Reviewed on: 3rd October 2025

Professional, knowledgeable and friendly

Katie helped me tidy up accounts and financial loose ends. She was extremely helpful and knowledgeable on what had became a very daunting situation, very grateful for her professionalism and assistance Reviewed on: 2nd October 2025

Helpful & knowledgeable

Dealt with Sophie whilst setting up a Regular Saver. Straightforward & helpfully assisted. Reviewed on: 1st October 2025

5 star service at Troon branch

I recently opened a new regular saver at Troon branch and the people working there have been professional and very friendly. It took only a couple of minutes and I saw some genuine enthusiasm from people clearly proud to be there. A nice experience Reviewed on: 1st October 2025

Easy, Helpful, Professional

Moving house, SBS is easy and everything done in one visit. Staff very helpful and professional. Reviewed on: 26th September 2025

Fab - efficient courteous helpful.

Very efficient, courteous staff, email, phone. Reviewed on: 26th September 2025

Scottish, Friendly, Efficient

Phone queries answered by SBS staff so I get a Satisfactory answer/explanation. Friendly, approachable staff. Reviewed on: 26th September 2025

Professional, Patient, Knowledgeable

The Staff who without exception are professional, kind and patient. It's a lovely atmophere. A nice place. Reviewed on: 26th September 2025

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