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Scottish Building Society: Savings reviews

4.91
Based on 3,614 reviews, last reviewed 19th Jun 2026
56% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

My husband and I wanted to open savings accounts. My husband and I wanted to open savings accounts. Kaia Simpson was very helpful and guided us to the accounts we wanted providing all the informatio... Read more Reviewed on: 19th June 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Review Scottish Building Society: Savings now

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Scottish Building Society Savings reviews (3614)

Very professional and helpful, even during lunchtime...

5
Very professional and helpful, even during lunchtime it was not a bother. Thank you Rachel Reviewed on: 5th March 2026

Professionals

5
Friendly service, confident and competent tellers in Glasgow, to the extent that they stayed open for me due to public transport issues, excellent customer service. The professional attitude of your staff, makes me feel that i get respect in a way that i dont in any other part of my life since my illness Reviewed on: 5th March 2026

Excellent service as usual from Louise

5
Excellent service as usual from Louise Reviewed on: 5th March 2026

Excellent service from Gerard at the counter yesterday.

5
Excellent service from Gerard at the counter yesterday. Reviewed on: 5th March 2026

Excellent service from Gerard as always

5
Excellent service from Gerard as always Reviewed on: 5th March 2026

Excellent service.

5
Excellent service. Had a very pleasant conversation with Audrey who assisted me with my questions. Reviewed on: 4th March 2026

Excellent Customer Service

4
There was a glitch with the visibility of my online account and some conflicting information relating to the use of the account (hence the loss of a star), however the resolution of the issues was very good - and everything was sorted out within a few hours. The Customer Service from Lorraine T was excellent. She clearly explained and investigated the issues and came back to me with a decision in my favour. This help was very much appreciated. Reviewed on: 4th March 2026

Very professional and efficient

5
Very professional and efficient assistance with online account query Reviewed on: 4th March 2026

Account opened with ease by Dawn.

5
Account opened with ease by Dawn. My local branch is very handy Reviewed on: 4th March 2026

Friendly, easy service.

5
Friendly, easy service. I felt understood Reviewed on: 4th March 2026

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