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Scottish Building Society: Savings reviews

4.82
Based on 1,840 reviews, last reviewed 20th Feb 2025
51% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Low maintenance ISA savings, bonus rugby tickets, Low maintenance ISA savings, bonus rugby tickets, Reviewed on: 20th February 2025
James J's avatar
James J

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
Mark J's avatar
Mark J

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (1840)

Welcoming, helpful, efficient

5
Face-to-face, young teller was very helpful and efficient. Reviewed on: 27th June 2024

Efficient, courteous, approachable

5
Representatives are knowledgeable, courteous and provide a high quality service. Reviewed on: 21st June 2024

Friendly, approachable, efficient

5
I like being able to go into lcoal branch to discuss business. Reviewed on: 21st June 2024

Helpful, friendly, knowledgeable

4
I like it because it offers a passbook and I do not have to use the internet. One small complaint - the desk I sat at was blocked in on my side so it was difficult to sit at. Reviewed on: 21st June 2024

Accessible, friendly, helpful

5
Like - accessible; branches and access to them; can call branch direct - no call centres; staff know me (Galashiels branch mainly). Could be better - interest rates. Reviewed on: 21st June 2024

Super and straightforward

5
Personal service and I prefer their passbooks. Reviewed on: 21st June 2024

Old-fashioned excellence

5
Personal service is excellent at Inverness branch, and the telephone assistance. Reviewed on: 17th June 2024

In branch service review

5
Your representative was friendly and welcoming. She was helpful, knowledgeable about products and advised us of suitable accounts for us. Also, it is good to be able to speak to someone face-to-face. Reviewed on: 17th June 2024

Professional, friendly, competent

5
Very helpful, competent and friendly staff. Reviewed on: 17th June 2024

In branch service review

5
Staff very helpful, knowledgeable and friendly. Reviewed on: 17th June 2024

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