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Scottish Building Society: Savings reviews

4.84
Based on 2,249 reviews, last reviewed 16th Jun 2025
7% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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10%
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1%
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Latest highest rating:

5

Helpful, caring support at SBS I was widowed a year ago and have received considerate treatment in sorting out our joint accounts. On this visit I was updating accounts for my grand... Read more Reviewed on: 16th June 2025
M A McNeil's avatar
M A McNeil

Latest lowest rating:

2

Behind the times Long wait for mail. Poor online process. Behing the times. Reviewed on: 23rd May 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2249)

Trustworthy, efficient, reputable

5
I like that it is a long-established and trusted building society, that you get a passbook, and it appears a very efficient company. Hoping to transfer ISA from another compant which is due to mature in Dec 2024, dependent on rates at that time. Reviewed on: 7th August 2024

Very good service

5
They contact you when needed. Always pleasant to deal with. Reviewed on: 7th August 2024

Helpful, friendly, and efficient

5
Friendly staff in the Galashiels branch - helpful and patient. Reviewed on: 7th August 2024

Scottish Scottish Scottish

5
Quite happy with my experience so far. Reviewed on: 7th August 2024

Trustworthy, competitive, reliable

5
Easy to operate the account, but member interest rates could be better. Reviewed on: 7th August 2024

Excellent, friendly, accessible

5
I like branches to go into to be able to speak with someone in your branches. I know the staff, staff know me, friendly staff, very helpful staff, and I like the fact it is a Scottish building society. Perhaps need a bit more interest to keep up with inflation. Reviewed on: 7th August 2024

Positive, thorough and professional

5
Thorough and personal service. Lots of communication and very friendly. Reviewed on: 7th August 2024

Very good and helpful

5
Very good and everything explained OK. Reviewed on: 7th August 2024

Professional, helpful, local

5
Having misplaced my passbook and needing to withdraw funds, my experience in the branch was excellent. We quickly verified my identifty and I was able to arrange a bank transfer. Nothing was too much trouble. Brilliant customer service!!. Reviewed on: 7th August 2024

Great building society

5
Helpful staff who are available to phone. Good interest rates for existing members. Reviewed on: 7th August 2024

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