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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,189 reviews, last reviewed 6th Mar 2026
17% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful. I had to contact SBS this morning as I was having trouble logging into my account. Katie, the customer services assistant I spoke to was extremely he... Read more Reviewed on: 6th March 2026
VS's avatar
VS

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3189)

Fabulously great service

5
Excellent service, accurate information and good communication with the staff. Reviewed on: 31st July 2025

Excellent service with good products

5
Friendly, helpful staff. Good products. Saturday openings would be useful though. Reviewed on: 31st July 2025

In branch service review

5
A great branch with excellent staff. Reviewed on: 31st July 2025

Quick, easy, friendly

5
Always a good experience in the Aberdeen branch. Reviewed on: 31st July 2025

In branch service review

5
My wife and I came to top up our cash iSAs.Sophie was very well informed and it was a good experience. Reviewed on: 31st July 2025

Great services

5
I like that they still use passbooks. Reviewed on: 31st July 2025

Efficient, friendly, economical

5
Care and helpfulness of staff in Galashiels. Branch is exceptional. Opening on Saturday would be useful. More branches needed. Advertise your excellent service more. Reviewed on: 31st July 2025

Wonderful, friendly, great

5
Lovely, friendly, available. Helpful. Nice atmosphere. Nice branch. Great staff. Reviewed on: 31st July 2025

Fabulous service, polite

5
Fabulous service, friendly people. Reviewed on: 31st July 2025

Great personal service

5
Love that there is a local branch. Great personal service. Like the passbooks. Reviewed on: 31st July 2025

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