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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,624 reviews, last reviewed 22nd Jun 2026
57% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Lovely experience as always with Audrey and all the... Lovely experience as always with Audrey and all the ladies in gala ..always a familiar face which I much prefer Reviewed on: 22nd June 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
Verified source
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3625)

Friendly, Professional, Convenient.

5
I use Troon Branch regularly and always receive excellent service. Reviewed on: 24th November 2025

Excellent, Face to face, staff know me.

5
Always receive excellent service both in Troon and Glasgow. Absolute pleasure to deal with society . Finds dealing with back of Scotland a dreadful experience. Reviewed on: 24th November 2025

In branch service review

5
Very helpful provided with good information. Reviewed on: 24th November 2025

Customer Service Good

5
Was able to speak to someone on the phone and got all that I needed attended to. Reviewed on: 19th November 2025
Shona 's avatar
Shona

Saving with Scottish Building Society.

5
Over the past decade or so ,I have received a consistently high standard of service from the staff at the Galashiels branch of the Scottish Building Society.,where Lorraine has been particularly helpful. In the past few days,Sophie in the Aberdeen branch and Kaia ,in Edinburgh ,have provided invaluable,accurate information relating to a possible reinvestment of matured funds. For any company to have such a high calibre of employees strewn across the “ four corners of Scotland speaks volumes for the high standard of the recruitment employed by Scottish Building Society. It goes without saying that I would recommend this institution to anyone wishing to find a home for their savings. Well done to all concerned…….and thank you. Reviewed on: 18th November 2025
Mike Hobden's avatar
Mike Hobden

Happy customer

5
It’s so refreshing to have your call promptly answered and then getting to speak with a real person who understands you and who you can understand. All of which leads to calm efficient and effective communications and positive outcomes and experience. Reviewed on: 17th November 2025
Isobel M's avatar
Isobel M

Exemplary Customer Service

5
I always appreciate having my call answered promptly, politely and efficiently by staff at Scottish Building Society. Quite simply, it’s so refreshing to be able to speak with a human being and to receive invaluable old-fashioned service. Thank you so much. . Reviewed on: 17th November 2025
Charlotte B's avatar
Charlotte B

In branch service review

5
Service was quick and efficient. Reviewed on: 14th November 2025

Experienced, Efficient.

5
Staff went though all the accounts in detail. Reviewed on: 14th November 2025

In branch service review

5
Helpful staff were great on the desk. Quite noisy in the branch but it was busy. Great service. Reviewed on: 14th November 2025

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