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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.911076535628434066 (3625 reviews)

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4.91

Based on 3,624 reviews, last reviewed 22nd Jun 2026

57% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely experience as always with Audrey and all the... Lovely experience as always with Audrey and all the ladies in gala ..always a familiar face which I much prefer Reviewed on: 22nd June 2026

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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

Verified source

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3625)

Professional, Efficient, friendly

My query was handled quickly and in a professional and friendly way. Reviewed on: 24th November 2025

Friendly, efficient, caring

Very friendly, efficient customer experience as always. Very handy to have a local branch, long may it continue. Reviewed on: 24th November 2025

Quick, easy, efficient.

Natalie was very efficient and helped he my account sorted - very happy. Reviewed on: 24th November 2025

In branch service review

Natalie was very helpful, very pleased with the service. Reviewed on: 24th November 2025

Excellent, customer, service

Absolutely splendid service from Natalie - Second to none. Reviewed on: 24th November 2025

What we wanted

The human touch nothing to improve. Reviewed on: 24th November 2025

Friendly, professional, efficient.

Super friendly experience. Super efficient we have that you are a SBS based in Scotland and no external call centre. I cant think of anything to improve on our experience today. Reviewed on: 24th November 2025

Brilliant

Always a joy to visit. Nice to be talked to and have interaction with people. Reviewed on: 24th November 2025

Helpful, Personal, Informative

I have been provided with helpful informative advice. Staff are reassuring. I like that fact it's a Scottish institution. Reviewed on: 24th November 2025

Happy Staff

All branches seem to be aware of account. Reviewed on: 24th November 2025

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