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Scottish Building Society: Savings reviews

4.82
Based on 1,934 reviews, last reviewed 28th Feb 2025
8% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Appreciate personal service Very satisfied with service. Good advice given which I appreciated. Reviewed on: 28th February 2025
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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
Mark J's avatar
Mark J

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (1934)

Efficient, friendly, competitive

5
I always receive an efficient, accurate and friendly service via both written and with any verbal contact. Reviewed on: 8th April 2024

In branch service review

5
Easy to contact, helpful and efficient. Reviewed on: 8th April 2024

Friendly, efficient, helpful

5
Always been happy with SBS, great service and products. Reviewed on: 8th April 2024

Efficient, friendly, local

5
Efficient service, friendly and helpful staff. Reviewed on: 5th April 2024

Professional, friendly, competitive

4
When contacted there is always a friendly voice at the end, always helpful with knowledge of the SBS products, excellent service. Reviewed on: 5th April 2024

Recognise customer loyalty

5
The timeous and efficientprocessing of my instructions for my bond by the staff at SBS Galashiels but also the additional guidance with my queries from the staff ar SBS Frederick street. First class from all. Reviewed on: 5th April 2024

Friendly, personal, investable

5
I like smallness, don't have a standing person directing me, like the personal touch. Like the queuing time, not existent. Friendly staff. Better rtaes for members. Staff knowledgeable. On the same day Nationwide offered me a cheque account with 0 funds in it allowed so I could easily transfer monies from an instant access account should I wish. As I don't like online, it would save a trip to the branch. On the same day I visited two other building societies. They are now several days behind Scottish in returning new account books. Well done Scottish. Reviewed on: 4th April 2024

Good homegrown products

5
Excellent service at Troon relationship centre in person and on the phone. Reviewed on: 3rd April 2024

Value for money

5
Very pleasant lady attended to us at the Troon branch, and also answered our queries on the phone previously. Reviewed on: 3rd April 2024

Mutual, Scottish, local

5
Please send record of savings service each year. Staff are very approachable. Reviewed on: 3rd April 2024

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