Write a review

Go to business site

Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3406 reviews)

View other Scottish Building Society products

4.91

Based on 3,406 reviews, last reviewed 23rd Apr 2026

51% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Always a good experience in branch. Always a good experience in branch. Staff friendly and efficient Reviewed on: 23rd April 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

Visit provider site Read all reviews Write a review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Review Scottish Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Scottish Building Society Savings reviews (3406)

Family, Friendly and Helpful

Good experience every time, staff friendly and helpful. Reviewed on: 29th August 2025

Excellent, Efficient, Friendly

Professional, efficient and friendly. Reviewed on: 29th August 2025

Efficient and Friendly

Very smooth - No obvious need for improvement. Reviewed on: 29th August 2025

Excellent customer service

Excellent customer service, I really appreciated the reminder call about the options available for my funds in a bond which had matured. Audrey was polite and helpful, providing clear guidance on next steps. Reviewed on: 28th August 2025

Excellent service

I have used telephone service on numerous occasions and always feel informed and supported with any questions. Highly recommend SBS for service and staff for customer service. Reviewed on: 27th August 2025

SBS support makes Managing finances straightforward.

Managing finances is not always straightforward. A mix of ISAs, Bonds, and savings accounts can lead to a little confusion in terms of what can be opened, transferred and managed in any particular time window. The customer services support not only oils the machinery and process to meet customer needs, but on a personal level made the interaction a pleasure. Reviewed on: 26th August 2025

Excellent and thoughtful service.

Branch Manager ( Troon ) couldn't have been more considerate and kind. Very thorough with her information and very kind. Their opening hours are very limited, but she continued serving me until our transaction was completed. Thank you very much Reviewed on: 26th August 2025

Great customer service.

Unusually for a financial instution the Scottish Building Society words its recent letter and opening recorded message on the phone in welcoming terms. Its customer service is excellent in my experience. Joan today on the phone was very helpful. Reviewed on: 26th August 2025

In branch service review

Very friendly in branch 10/10. Getting online was a nightmare. Reviewed on: 22nd August 2025

Always great service.

Aberdeen staff are a fabulous team they are all exemplary service on phones great too. Reviewed on: 22nd August 2025

Do you have a different Scottish Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Club Lloyds Saver
from Lloyds Bank 4.33 from 76 reviews
Regular Saver Account
from first direct 4.87 from 148 reviews
Instant Access Savings
from Ulster Bank 3.74 from 12 reviews

Want to see more from Scottish Building Society?

Mortgages
from Scottish Building Society 4.68 from 378 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub