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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.85 (2249 reviews)

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4.84

Based on 2,249 reviews, last reviewed 16th Jun 2025

4% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Helpful, caring support at SBS I was widowed a year ago and have received considerate treatment in sorting out our joint accounts. On this visit I was updating accounts for my grand... Read more Reviewed on: 16th June 2025

Latest lowest rating:

2

Behind the times Long wait for mail. Poor online process. Behing the times. Reviewed on: 23rd May 2025

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Scottish Building Society Savings reviews (2249)

Trustworthy, independent, local

Easy access by phone and branch. Reviewed on: 3rd July 2024

Scottish, caring, open

I like that it's a Scottish company. I like the new branch on Frederick Street, Edinburgh. I've always found tehs taff very helpful and efficient. Reviewed on: 2nd July 2024

Accessible, friendly, helpful

I like the branch, the access through to branches and staff, the staff know me and it is Scottish. What could be better is the interest rates and the opening hours. Reviewed on: 2nd July 2024

Friendly and professional

Scottish Building Society has welcoming branches both in Inverness and Edinburgh, both places I frequent. Reviewed on: 1st July 2024

Excellent financial institution

A very efficient, friendly and extremely helpful business. Reviewed on: 1st July 2024

Efficient, friendly, far

Open the branch in Peterhead again!. Reviewed on: 1st July 2024

Local, friendly, efficient

I like that there are local people working in the building I can visit and see them face-to-face. Reviewed on: 1st July 2024

Friendly, traditional, business-like

As I live in England I am a long way from any of your branches, but I find I can do all my business by post most satisfactorily. Reviewed on: 1st July 2024

In branch service review

Staff all very friendly and good options for accounts. Reviewed on: 28th June 2024

Trustworthy, helpful, reliable

Staff are helpful and I can't fault them. I have dealt with Aberdeen branch many times and will continue as long as I am able. Reviewed on: 28th June 2024

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