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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,193 reviews, last reviewed 6th Mar 2026
16% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Lovely service in Edinburgh as always. Lovely service in Edinburgh as always....the new member of the team Abbie was a delight to talk to, she kept me company on the sofa until the teller w... Read more Reviewed on: 6th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3193)

Friendly, face-to-face contact

5
I value the branch location and the friendly phone staff. Reviewed on: 7th July 2025

Welcoming, informative, professional

5
Having an outlet for face-to-face transactions as well as competitive interest rates were a deciding factor for membership. Prompt service, discrete seating as well as knowledgeable and friendly staff. All good, can't think of any improvements needed. Reviewed on: 7th July 2025

Convenient, knowledgeable, competitive

5
Easy access friendly welcome - no wait. My queries were answered and opened new account. Reviewed on: 7th July 2025

Very helpful

5
Local in Galashiels - but hours are very limited, closing at lunch and then mid-afternoon. Reviewed on: 7th July 2025

Very helpful and courteous

5
Always very helpful and efficient. Reviewed on: 7th July 2025

SBS - Yes!

5
Local Troon branch has very friendly and helpful staff who are know all about the society's products. Reviewed on: 6th July 2025
allan s's avatar
allan s

Friendly, efficient, safe

5
I wanted to reinvest the moneyfrom my maturing 2-year bond, The assistant explained my options clearly and helped me with the form filling for my new bond. I am happy with the present service. Reviewed on: 4th July 2025

In branch service review

5
Positive experience. Staff all friendly, helpful and informative. Everything explained clearly and concisely. Reviewed on: 4th July 2025

Very helpful

5
Staff were very helpful and professional. Reviewed on: 4th July 2025

Friendly, welcoming, helpful

5
Good savings rates. Staff were very friendly, knowledgeable and helpful. Reviewed on: 4th July 2025

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