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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3193 reviews)

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4.89

Based on 3,193 reviews, last reviewed 6th Mar 2026

16% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely service in Edinburgh as always. Lovely service in Edinburgh as always....the new member of the team Abbie was a delight to talk to, she kept me company on the sofa until the teller w... Read more Reviewed on: 6th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3193)

Patience, simple, delight

I find the staff polite, very helpful and supportive. Reviewed on: 4th July 2025

Loyal, local, valued

Excellent, speedy, quick, knowledgeable, helpful service. Felt like a valued customer. Reviewed on: 4th July 2025

Very helpful and efficient

No improvements needed. Service was efficient and very helpful. No complaints whatsoever. Reviewed on: 4th July 2025

Efficient, friendly, communicative

Friendly and competent. Privacy offered when discussing confidential matters. Reviewed on: 4th July 2025

Local, excellent service

Local to me, good staff, excellent service received. Reviewed on: 4th July 2025

Friendly, competitive, Scottish

Friendly service. Explained things clearly. Reviewed on: 4th July 2025

A pleasant experience

Easy to stop in and speak to the financial advisor. I didn't see any rate of interest when I came in. Reviewed on: 4th July 2025

Always a pleasure

The thing that I like most are the friendly and efficient staff and the fact that business can be conducted in privacy - not often found these days. Reviewed on: 3rd July 2025

Helpful, pleasant, staff

Paperwork dealt with quickly, very helpful assistant I spoke to on the phone. Reviewed on: 3rd July 2025

Honest, fair, organised

Great service to customer, particularly in your branches. The interest rates could be better though, compared with similar products by others. Reviewed on: 3rd July 2025

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