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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3410 reviews)

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4.91

Based on 3,406 reviews, last reviewed 23rd Apr 2026

51% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Always a good experience in branch. Always a good experience in branch. Staff friendly and efficient Reviewed on: 23rd April 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3410)

Friendly, People-Focused, Efficient

Everything was made very easy this morning. Service was very efficient and very friendly. I always find any contact with SBS friendly, professional and productive. Reviewed on: 22nd August 2025

Competent, Friendly, Efficient

Customer service is always friendly. Reviewed on: 22nd August 2025

Professional, Friendly, Compassionate.

Quick efficient, professional and friendly service. Reviewed on: 22nd August 2025

Very Good Service

Quite satisfied with experience. Reviewed on: 22nd August 2025

User friendly, Professional, Fair

Always a good experience. Friendly, helpful staff, excellent customer environment. Reviewed on: 22nd August 2025

Personal, Listening, Professional

Good-Personal service, SBS happy to deal with me face to face and send things by post. Can still phone branch and speak to someone there. Excellent Glasgow city centre location. Reviewed on: 22nd August 2025

Simple, Easy, Efficient

Thanks Jue, really helpful and easy process. Reviewed on: 22nd August 2025

Excellent, Efficient, Easy

I never have difficulties with this SBS. With other bodies are not so efficient. Reviewed on: 22nd August 2025

Kind, Efficient, Friendly

Always very helpful and efficient, took care of my fathers estate really empathetic. Reviewed on: 22nd August 2025

Welcoming, Good location, Person-centred

I prefer a face to face meeting with a staff member as I have hearing loss, SBS staff are always customer focused and willing to give every assistance. Today was no exception. Reviewed on: 22nd August 2025

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