Scottish Friendly Reviews

Ratings based on 8 reviews Last review 3 months ago
3.25 / 5Good overall rating

Scottish Friendly reviews are here to help you find out more about life as a Scottish Friendly member. Scottish Friendly are a mutual with over 400,000 members and Smart Money People is the place for Scottish Friendly reviews. Read and write reviews...

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Scottish Friendly reviews are here to help you find out more about life as a Scottish Friendly member. Scottish Friendly are a mutual with over 400,000 members and Smart Money People is the place for Scottish Friendly reviews. Read and write reviews to help increase trust and transparency in Financial Services.

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Your Scottish Friendly Reviews (8)

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6th November 2017

No confidence

I tried setting up a Junior ISA for my daughter online and it appeared to have worked, they sent me the paperwork and a date was set for the money to be paid in. However the date came and went so I rang them and they said they had issues with their...

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I tried setting up a Junior ISA for my daughter online and it appeared to have worked, they sent me the paperwork and a date was set for the money to be paid in. However the date came and went so I rang them and they said they had issues with their payment system. They told me I would need to send a cheque, I have no cheque books so I asked if they could provide a bank account number and I could send the money over, no we can't do that. She did not sound very friendly and like I was wasting her time. A financial institution couldn't provide me with bank details? Anyway the rubbish customer service and the tone of her voice when I asked when their payments systems would be fixed (might be the other side of Christmas?!?!) made me doubt them as a secure place to put my daughters money so I cancelled the ISA a few days later over the phone, no questions asked about why and it sounded like the same lady I had spoken to previously.