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Scottish Friendly: My Choice ISA reviews

Name: My Choice ISA
Rating: 4.26 (19 reviews)

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4.26

Based on 19 reviews, last reviewed 16th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

47%

26%

2 star

21%

Latest highest rating:

4

No loss grantee after 10 year deposit ISA type review I took out a 10 year no loss grantee ISA with them, with the deposit value of. £5000 and that was 6 odd years ago, it is now worth approximately £6700... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Poor service Clunky app, sent withdrawal to a defunct bank account so currently have missing funds and the customer service advisor was unhelpful Reviewed on: 24th January 2023

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About this product

Scottish Friendly ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with Scottish Friendly is really like. Oh, and if you have experience using a Scottish Friendly ISA, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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Scottish Friendly My Choice ISA reviews (19)

Poor service

Clunky app, sent withdrawal to a defunct bank account so currently have missing funds and the customer service advisor was unhelpful Reviewed on: 24th January 2023

Coolest

So far do good , they are reliable and customer service is great Reviewed on: 15th March 2021

Perfect for a long term saving fund

I joined so I can save for my Grandson and my 60th, I love that they can run concurrently, saves me time and effort each month to think about saving! Reviewed on: 13th March 2021

Good customer service

Excellent rewarding product with detailed information and easy to manage. Telephone customer service very good and thorough Reviewed on: 12th June 2019

Good experience

My experience is very different to the other reviewers. I conduct business entirely on line and the excellent website is state of the art. The returns are high and the My Prime charges are extremly low. Huge extra perks as well. Recommended. Reviewed on: 17th February 2019

Not a nice company

Customer service is dreadful. I hear there performance is pretty poor also. Untrustworthy company! Reviewed on: 23rd November 2018

Avoid!!!.

Lump sum guarantee not guaranteed huge plan set up and management fees. Means you will get less than you pay in or about the same. I lost £631 in six months with this plan please do not waste time or money with these rip off merchants Reviewed on: 7th November 2018

No confidence

I tried setting up a Junior ISA for my daughter online and it appeared to have worked, they sent me the paperwork and a date was set for the money to be paid in. However the date came and went so I rang them and they said they had issues with their payment system. They told me I would need to send a cheque, I have no cheque books so I asked if they could provide a bank account number and I could send the money over, no we can't do that. She did not sound very friendly and like I was wasting her time. A financial institution couldn't provide me with bank details? Anyway the rubbish customer service and the tone of her voice when I asked when their payments systems would be fixed (might be the other side of Christmas?!?!) made me doubt them as a secure place to put my daughters money so I cancelled the ISA a few days later over the phone, no questions asked about why and it sounded like the same lady I had spoken to previously. Reviewed on: 6th November 2017

Flexible ISA

Easy to manage this product and good to put some money aside. Good Scottish company to do business with too! Reviewed on: 21st July 2015

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