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Scottish Friendly: My Choice ISA reviews

View other Scottish Friendly products
4.16
Based on 18 reviews, last reviewed 11th Mar 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
50%
See only 4 star reviews
22%
See only 3 star reviews
6%
2 star
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0%
See only 1 star reviews
22%

Latest highest rating:

5

Fantastic product, had it for over 10 years and alwa... Fantastic product, had it for over 10 years and always performed well. User friendly but safe website and app. Makes it easy to save. Reviewed on: 11th March 2025
Lorna Ledger's avatar
Lorna Ledger

Latest lowest rating:

1

Poor service Clunky app, sent withdrawal to a defunct bank account so currently have missing funds and the customer service advisor was unhelpful Reviewed on: 24th January 2023
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N
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About this product

Scottish Friendly ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with Scottish Friendly is really like. Oh, and if you have experience using a Scottish Friendly ISA, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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Scottish Friendly My Choice ISA reviews (18)

Coolest

5
So far do good , they are reliable and customer service is great Reviewed on: 15th March 2021
Dorcus Rammotlana 's avatar
Dorcus Rammotlana

Perfect for a long term saving fund

5
I joined so I can save for my Grandson and my 60th, I love that they can run concurrently, saves me time and effort each month to think about saving! Reviewed on: 13th March 2021
Mikaylas73's avatar
Mikaylas73

Good customer service

5
Excellent rewarding product with detailed information and easy to manage. Telephone customer service very good and thorough Reviewed on: 12th June 2019
Crazy's avatar
Crazy

Good experience

4
My experience is very different to the other reviewers. I conduct business entirely on line and the excellent website is state of the art. The returns are high and the My Prime charges are extremly low. Huge extra perks as well. Recommended. Reviewed on: 17th February 2019
maloney's avatar
maloney

Not a nice company

1
Customer service is dreadful. I hear there performance is pretty poor also. Untrustworthy company! Reviewed on: 23rd November 2018
Amanda Berridge's avatar
Amanda Berridge

Avoid!!!.

1
Lump sum guarantee not guaranteed huge plan set up and management fees. Means you will get less than you pay in or about the same. I lost £631 in six months with this plan please do not waste time or money with these rip off merchants Reviewed on: 7th November 2018
Natalie 's avatar
Natalie

No confidence

1
I tried setting up a Junior ISA for my daughter online and it appeared to have worked, they sent me the paperwork and a date was set for the money to be paid in. However the date came and went so I rang them and they said they had issues with their payment system. They told me I would need to send a cheque, I have no cheque books so I asked if they could provide a bank account number and I could send the money over, no we can't do that. She did not sound very friendly and like I was wasting her time. A financial institution couldn't provide me with bank details? Anyway the rubbish customer service and the tone of her voice when I asked when their payments systems would be fixed (might be the other side of Christmas?!?!) made me doubt them as a secure place to put my daughters money so I cancelled the ISA a few days later over the phone, no questions asked about why and it sounded like the same lady I had spoken to previously. Reviewed on: 6th November 2017
Lorraine Tinsley's avatar
Lorraine Tinsley

Flexible ISA

4
Easy to manage this product and good to put some money aside. Good Scottish company to do business with too! Reviewed on: 21st July 2015
Tom's avatar
Tom

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