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Scottish Widows: Pension reviews

1.84
Based on 67 reviews, last reviewed 21st Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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2 star
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94%

Latest highest rating:

5

Great customer and digital services Switched all my pensions to my workplace pension with Scottish Widows. Such a smooth process, I was kept well informed throughout. Their app is great,... Read more Reviewed on: 12th January 2022
Jonny West's avatar
Jonny West

Latest lowest rating:

1

Scottish widows lost over 38K in one year of my har... Scottish widows lost over 38K in one year of my hard earned pension without consultation or information Reviewed on: 21st October 2025
Peter Eriksson's avatar
Peter Eriksson

About this product

Scottish Widows offer pension products including combining old pensions, ready-made pensions and self-invested personal pensions (SIPPs).

There’s a Scottish Widows app where you can see and manage your pensions and the website has a range of tools, guides and calculators to help you with your retirement planning.

Scottish Widows pension reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Widows before, you can also leave a review and share your experience.

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Scottish Widows Pension reviews (67)

Great customer and digital services

5
Switched all my pensions to my workplace pension with Scottish Widows. Such a smooth process, I was kept well informed throughout. Their app is great, showing me what I need to know and providing thorough information on financial wellbeing. Feel like they are going above and beyond to help people help themselves. Reviewed on: 12th January 2022

Great Eco Product

5
I got pension 25 years ago and it slowly rose in value, with climate change it surged nearly 25% this year. Ethical investing pays. Reviewed on: 9th October 2021

Very poor in all aspects.

1
I have two pensions. One with Scottish Widows (Clerical Medical), the other with Aviva. In comparison, SW/CM were exceptionally poor on all fronts, when compared with the competition. Over 20 years their investment return was a fraction of others, their record keeping and sharing of investment data is secretive, and suspiciously absent, and now their customer service provides delays and lip service. Mark Radin. Reviewed on: 28th September 2020

Par Excellence

5
First class customer service, clear honest transactions, future advice and transparency. Options discussed, and a tailor made service to meet your needs. Reviewed on: 4th February 2019

Don't waste your money

1
Dug meat company don't waste your time or your money with a company which does not invest in its staff or technology. Lloyds banking group try to run this as a bank and do not invest any time or resources into this once successful firm Reviewed on: 17th July 2018

Straight forward

5
Nice clear website and communications from this company Reviewed on: 5th September 2016

Distressing

1
I was persuaded by an advisor at Lloyds TSB to start a pension with Scottish Widows. At the time I could barely afford it but it seemed sensible to start saving for my pension. A couple of years later I was horrified to discover that there was now half the money that I had saved in the account. I was upset that money I had struggled to save had been halved. I stopped payments and rang Scottish Widows who told me that there was nothing that I could do about it as it was a risk I took when I took the policy out. In the great scheme of things it was a relatively small amount of money, but money that I could ill afford to lose. Reviewed on: 29th August 2015

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