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Shawbrook Bank: Loans reviews

4.80
Based on 693 reviews, last reviewed 21st Mar 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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0%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025
Melanie p's avatar
Melanie p

Latest lowest rating:

1

Bad customer service I requested to settle my loan , was sent a letter indicating the final balance and bank account details for sending transfer to . The money was sent a... Read more Reviewed on: 14th February 2024
Paul M's avatar
Paul M

About this product

You can get a Shawbrook Bank loan for amounts between £1,000 and £50,000.

The online application for a Shawbrook loan gives you an instant decision and they look at every customer’s financial circumstances individually. Terms are available for between one and seven years.

Shawbrook Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Loans reviews (693)

Stressless

5
Straight forward and easy application process. Decision given quickly and money in bank within 48 hours. Well done Shawbrook would definitely be my first choice again Reviewed on: 5th February 2019

very easy and quick process

5
everything was explained thoroughly and in a non rushed manner giving me time to consider, a competitive offer too, very happy with this company Reviewed on: 5th February 2019

EASY, QUICK TRANSACTION

5
I HAD MY LOAN SORTED OUT WIHTIN DAYS, QUICK AND EASY TRANSACTION. RECOMMENDED Reviewed on: 5th February 2019

Service like it should be

5
Shawbrook are completely different to the high street banks. Personalised service, fair rates and excellent customer management. Would use again! Reviewed on: 5th February 2019

Loan

5
Fantastic professional experience from start to finish . Experts at delivering excellent customer service at pace using digital technologies . Reviewed on: 5th February 2019

Easy excellent service

5
I had no difficulty applying to Shawbrook for a loan and staff were so helpful and explained everything clearly so I knew exactly what I was getting into a year on and all is going well . Reviewed on: 5th February 2019

Excellent experience

5
Great customer service, ease of application and speed of service. No hesitation in recommending Reviewed on: 5th February 2019

Great customer experience

4
The staff did what they said they would do and were prompt in responding to my request. They were friendly and supportive. They were open with information. Reviewed on: 5th February 2019

Straight forward and easy to apply with quick decision.

5
From first hearing of Shawbrook to receiving the loan into my bank account I was impressed with their no fuss straightforward application process and customer friendly approach. I wouldn’t hesitate to recommend Shawbrook to family and friends. Reviewed on: 5th February 2019

Easy application process

5
Fast pay out, easy to apply what is not to like? Reviewed on: 5th February 2019

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