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Shawbrook Bank: Loans reviews

4.77
Based on 694 reviews, last reviewed 24th Oct 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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0%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025
Melanie p's avatar
Melanie p

Latest lowest rating:

1

POOR CUSTOMER SERVICE Wanting to pay off loan. Have had no reply to emails and no reply from their “ring back” service. Very quick to loan the money at high interest rate. ... Read more Reviewed on: 24th October 2025
A Knight 's avatar
A Knight

About this product

You can get a Shawbrook Bank loan for amounts between £1,000 and £50,000.

The online application for a Shawbrook loan gives you an instant decision and they look at every customer’s financial circumstances individually. Terms are available for between one and seven years.

Shawbrook Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Loans reviews (694)

They never let you down

5
I have had a new boiler, roof, Conserverty from them and looking forward to many more loans to do my house up as I cannot aford cash up front payments, god bless this company to help everyone like my self . Reviewed on: 5th February 2019

Easy

5
The process was easy and fast no hassle Reviewed on: 5th February 2019

Fantastic service

5
Efficient, customer centric, simple. Would recommend without hesitation. Reviewed on: 5th February 2019

Great customer service

5
Easy application and great customer service especially when paying off a loan early . No problems and easy to contact! Reviewed on: 5th February 2019

Fatima Shayanewako Personal Loans

5
Clear instructions, excellent customer care, no stress, friendly and a great experience. I will refer as many people as possible to Showbrook Bank. Reviewed on: 5th February 2019

Quick, slick and easy!

5
My loan was processed with minimum fuss, on time and as promised. Reviewed on: 5th February 2019

Exceptional service

5
Shawbrook Bank made the application process very simple for my request. When information was required it was dealt with in a timely manner and I am very pleased with the service provided by Shawbrook. I would highly recommend them to friends and family and would definitely use them in the future. Reviewed on: 5th February 2019

Easy to deal with

5
Applied, accepted, signed the agreement and the money I needed was in my bank later that same day. Brilliant experience and used the money for a cruise. Reviewed on: 5th February 2019

Transparent & Efficient Service

5
Following extensive research. Shawbrook Bank stood head and shoulders in a competitive market environment. The transparency of their online market place combined with an efficient and satisfying application experience proved critical to my choice of this provider next to my high street bank where I have been a customer for over 30 years. Reviewed on: 5th February 2019

Professional and helpful

5
Found the staff very helpful and supportive, made the process very clear and straightforward Reviewed on: 5th February 2019

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