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Shawbrook Bank: Loans reviews

Name: Loans
Rating: 4.84 (693 reviews)

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4.80

Based on 693 reviews, last reviewed 21st Mar 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025

Latest lowest rating:

1

Bad customer service I requested to settle my loan , was sent a letter indicating the final balance and bank account details for sending transfer to . The money was sent a... Read more Reviewed on: 14th February 2024

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About this product

You can get a Shawbrook Bank loan for amounts between £1,000 and £50,000.

The online application for a Shawbrook loan gives you an instant decision and they look at every customer’s financial circumstances individually. Terms are available for between one and seven years.

Shawbrook Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Loans reviews (693)

Easy

The process was easy and fast no hassle Reviewed on: 5th February 2019

Fantastic service

Efficient, customer centric, simple. Would recommend without hesitation. Reviewed on: 5th February 2019

Great customer service

Easy application and great customer service especially when paying off a loan early . No problems and easy to contact! Reviewed on: 5th February 2019

Fatima Shayanewako Personal Loans

Clear instructions, excellent customer care, no stress, friendly and a great experience. I will refer as many people as possible to Showbrook Bank. Reviewed on: 5th February 2019

Quick, slick and easy!

My loan was processed with minimum fuss, on time and as promised. Reviewed on: 5th February 2019

Exceptional service

Shawbrook Bank made the application process very simple for my request. When information was required it was dealt with in a timely manner and I am very pleased with the service provided by Shawbrook. I would highly recommend them to friends and family and would definitely use them in the future. Reviewed on: 5th February 2019

Easy to deal with

Applied, accepted, signed the agreement and the money I needed was in my bank later that same day. Brilliant experience and used the money for a cruise. Reviewed on: 5th February 2019

Transparent & Efficient Service

Following extensive research. Shawbrook Bank stood head and shoulders in a competitive market environment. The transparency of their online market place combined with an efficient and satisfying application experience proved critical to my choice of this provider next to my high street bank where I have been a customer for over 30 years. Reviewed on: 5th February 2019

Professional and helpful

Found the staff very helpful and supportive, made the process very clear and straightforward Reviewed on: 5th February 2019

Simplistic process, rapid response, no jargon.

I applied for a loan easy application. Easy to send the details required. Decision made rapid and funds in account. So easy. Reviewed on: 5th February 2019

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