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Shawbrook Bank: Loans reviews

Name: Loans
Rating: 4.78 (694 reviews)

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4.78

Based on 694 reviews, last reviewed 24th Oct 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025

Latest lowest rating:

1

POOR CUSTOMER SERVICE Wanting to pay off loan. Have had no reply to emails and no reply from their “ring back” service. Very quick to loan the money at high interest rate. ... Read more Reviewed on: 24th October 2025

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About this product

You can get a Shawbrook Bank loan for amounts between £1,000 and £50,000.

The online application for a Shawbrook loan gives you an instant decision and they look at every customer’s financial circumstances individually. Terms are available for between one and seven years.

Shawbrook Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Loans reviews (694)

Simple and well informed

From day one I felt comfortable and well informed by there online and telephone advice. Plus fantastic rates Reviewed on: 5th February 2019

excellent rapid service

Shawbrook offered me a excellent rapid friendly service , would definetly recommend them Reviewed on: 5th February 2019

Loan

Excellent & quick service would certainly recommend Reviewed on: 5th February 2019

Truly great service

Love staff and very helpful towards the product you are after Reviewed on: 5th February 2019

Excellent value

Excellent service and very good value Reviewed on: 5th February 2019

Efficient and reliable

The loans was not to complicated,simple and quicker response to applications and money is in your account...... Best loan provider of 21st century!!!! Keep it up!!! Reviewed on: 5th February 2019

Personal loan

Very easy to deal with and a simple process to gain a loan Reviewed on: 5th February 2019

Excellent professional service

Great customer service and highly professional and confidential company. Would definitely recommend. Reviewed on: 5th February 2019

Easy, friendly transaction

I took out a loan with shawbrook last year, was very clear information provided and the whole transaction was hassle free. Everyone I spoke to over the telephone was very helpful! Reviewed on: 5th February 2019

Easy and pleasant

Easy application great customer services Reviewed on: 5th February 2019

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