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Shawbrook Bank: Loans reviews

Name: Loans
Rating: 4.84 (694 reviews)

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4.77

Based on 694 reviews, last reviewed 24th Oct 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025

Latest lowest rating:

1

POOR CUSTOMER SERVICE Wanting to pay off loan. Have had no reply to emails and no reply from their “ring back” service. Very quick to loan the money at high interest rate. ... Read more Reviewed on: 24th October 2025

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About this product

You can get a Shawbrook Bank loan for amounts between £1,000 and £50,000.

The online application for a Shawbrook loan gives you an instant decision and they look at every customer’s financial circumstances individually. Terms are available for between one and seven years.

Shawbrook Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Loans reviews (694)

Dependable when you need them most

As a new homeowner carrying credit card debts, needing a new kitchen, decorating needing doing. Very quickly lenders know you need them and Put up there rates. But not with Shawbrook their competitive rates easy application forms helpful staff got me out of a whole quickly at a great rate highly recommended company. Reviewed on: 5th February 2019

Top loan company

Ease of getting loan with very competitive rates. Reviewed on: 5th February 2019

Quick and simple

Product pre-approved through Experian. Great! Reviewed on: 5th February 2019

Excellent service provider

Shawbrook has offered me a great service. The process was simple from start to end and there was a friendly voice at the end of the phone to deal with any queries I had. I cannot fault the service in any way and would recommend to others who have previously been refused elsewehere Reviewed on: 5th February 2019

Very helpful and quick

Professional service will recommend to anyone Reviewed on: 5th February 2019

Professional loan service

Very fast and efficient loan service with reasonable loan rates Reviewed on: 5th February 2019

No Fuss High level Customer Service

I needed a loan for roof repairs, the Shawbrook team where efficient and professional in dealing with my loan application, the process was no fuss and I was left with a feeling that if I needed another loan or a family member did, I would be happy to recommend the company Reviewed on: 5th February 2019

Very good service

The application for loan was very straight forward. The operator that called to confirm that my application was successful was also friendly and took me through the repayment and terms of the loan. Reviewed on: 5th February 2019

Fantastic Company and Superb Service

Needed a loan to buy a car. The whole process was hassle free and super fast. Excellent Apr. Will definitely recommend. Reviewed on: 5th February 2019

Easy and Clear Loan Process

Great, quick, clear service when providing me with a loan. Highly recommended. Reviewed on: 5th February 2019

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