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Shawbrook Bank: Loans reviews

4.79
Based on 693 reviews, last reviewed 21st Mar 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025
Melanie p's avatar
Melanie p

Latest lowest rating:

1

Bad customer service I requested to settle my loan , was sent a letter indicating the final balance and bank account details for sending transfer to . The money was sent a... Read more Reviewed on: 14th February 2024
Paul M's avatar
Paul M

About this product

Shawbrook secured loan reviews on Smart Money People can help other people like you to find out what life is like as a Shawbrook customer. Smart Money People was launched in 2014 to become the place for honest financial reviews, and to help increase trust and transparency in the financial world. Sounds good? You can write your Shawbrook secured loan today!

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Shawbrook Bank Loans reviews (693)

Very helpful

5
They helped me when I needed help Reviewed on: 5th February 2019

Fast, efficient, reliable, undertstanding

5
Fast and efficient customer service. from start to finish of my mortgage and loan application the process was smooth and simple. Wouldn't go anywhere else for help. Understood problems I had with other lenders and financial situation. Reviewed on: 5th February 2019

Very easy and helpful

5
They was so quick and easy to get started highly recommended Reviewed on: 5th February 2019

Best loan provider

5
No hassle, professional, easy to apply and quick response Reviewed on: 5th February 2019

Easy and fast application pricess

5
Very easy and fast application money was in my bank with 48 hours Reviewed on: 5th February 2019

Reliable and easy

5
Friendly, reliable and easy to manage Reviewed on: 5th February 2019

Simple and affordable solution

4
We recently consolidated some debts and used a second charge product. Plain English application procedure, good checks to make sure we could maintain our payments. Reviewed on: 5th February 2019

Efficiency

5
Decision speed and very professional service. Very helpful knowledgeable sataff Reviewed on: 5th February 2019

Great Serivece Others Don't Offer!

5
Shawbrook first came to our attention when we needed to install double glazing some years ago. The glazing company recommended them. Moe recently, we needed money for essential house repairs and, naturally, attempted to remortgage or get loans from high street lenders. After over thirty applications being turned down because of our age(funny that the retirement age is going up but the credit availability age seems to be dropping!) or our outgoings to income being high, we had a light bulb moment and tried Shawbrook again. They have the common sense to accept that, once the huge hole in our outer wall was repaired, fuel bills would be halved and we could, indeed pay the loan installments. Hurrah for Shawbrook, a non-ageist company with a deal more common sense than any other lenders we have come across!! Reviewed on: 5th February 2019

I am in receipt of a Personal loan.

5
The whole application was very simple and dealt with in a very professional manner. The majority of the application and acceptance was dealt with on line other than a simple informative telephone call to confirm their decision to go ahead. Reviewed on: 5th February 2019

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