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Shawbrook Bank: Loans reviews

Name: Loans
Rating: 4.84 (694 reviews)

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4.77

Based on 694 reviews, last reviewed 24th Oct 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025

Latest lowest rating:

1

POOR CUSTOMER SERVICE Wanting to pay off loan. Have had no reply to emails and no reply from their “ring back” service. Very quick to loan the money at high interest rate. ... Read more Reviewed on: 24th October 2025

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About this product

You can get a Shawbrook Bank loan for amounts between £1,000 and £50,000.

The online application for a Shawbrook loan gives you an instant decision and they look at every customer’s financial circumstances individually. Terms are available for between one and seven years.

Shawbrook Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Loans reviews (694)

Great service

Great experience from start to finish in getting a loan to suit my needs. Reviewed on: 5th February 2019

Great product and service

This was a really simple process to get set up and was processed. Reviewed on: 5th February 2019

Definitely recommend

Very friendly staff and easy process of application. Reviewed on: 5th February 2019

Great quick service with completely transparent process

Really recommend Shawbrook who sorted out a loan in record quick time but with excellent clarity around the procedure and what would happen. I’ve never reviewed a financial service before but I was genuinely impressed. Reviewed on: 5th February 2019

So Easy And Quick

So Easy to apply, very quick payout, with very low APR Perfect Reviewed on: 5th February 2019

Fantastic service

Shawbrook should defiantly be the winner of this competition as they have always given me fantastic customer service. Reviewed on: 5th February 2019

Easy banking

The experience was exceptionally good and what I liked the most was that it was like going back in time Shaebrook judge on payment history and not just credit scores Very very easy to deal with Highly recommended Reviewed on: 5th February 2019

Fair

We took out a small loan a while back. The experience was mostly online but was easy, the decision was quick and we found the whole experience professional and seamless. Thank you! Reviewed on: 5th February 2019

Excellence EverybTime

I have only been with Shawbrook a short while, but they have always shown respect and excellence customer service Reviewed on: 5th February 2019

Perfect!

Mine and my husband's experience through the whole process of applying and receiving our loan was fantastic, staff so helpful and were always keeping in touch, money came relatively quickly. Reviewed on: 5th February 2019

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