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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2758 reviews)

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4.81

Based on 2,758 reviews, last reviewed 11th Aug 2026

97% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Withdrawal Withdrawals are a bit slow however overall I'm pleased with the service Reviewed on: 11th August 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Savings reviews (2758)

Iffy log in set up

Products and bank fine and have been with them a long time. However lately the stage of the log in process once you have the code by text can take forever - record so far 1 min 20 secs. Reviewed on: 8th August 2023

Very poor customer service which is non existent.

Tried to contact customer services by telephone (cut off as soon as connected) Left message for CEO (no reply) emailed twice and had no response. Have withdrawn savings to another bank with customer service. Reviewed on: 2nd August 2023

Happy so far.

I opened an easy access savings account at just over 4.5%. This went smoothly and completed the process on same day with no need to contact customer services. Reviewed on: 27th July 2023

Easy to read and use website

Always look at this website to compare the market Reviewed on: 18th July 2023

Good interest rates

Consistently good rates, easy to use, good communication Reviewed on: 1st June 2023

Happy customer

Great ISA rate, easy to set up - happy customer! Reviewed on: 1st June 2023

Great Savings Rates and very efficient.

The savings interest rates offered by Shawbrook are always very competitive. The website is easy to use and the fixed rate bond maturity process is easy and efficient. Reviewed on: 1st June 2023

Amazing bank

Amazing bank offering good interest rates on savings products Reviewed on: 11th April 2023

Great rates easy to use great communication

Great rates easy to access securely Reviewed on: 4th April 2023

Competitive fixed term savings

Not only do they have fixed term savings, they have excellent customer service and are trustworthy. Reviewed on: 17th March 2023

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