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Simply Business: Business Insurance reviews

Name: Business Insurance
Rating: 4.45 (20 reviews)

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4.65

Based on 20 reviews, last reviewed 8th Oct 2025

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

70%

15%

10%

2 star

Latest highest rating:

5

Great Customer Service Customer service has always been good and renewing or updating my policies has always been clear and straightforward. Reviewed on: 8th October 2025

Latest lowest rating:

1

Rip off I had o e claim in 11 years for accidental damage to my power tool total cost was £245 Of which £100 was excess which I paid .The balance was paid by... Read more Reviewed on: 11th September 2017

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Simply Business Business Insurance reviews (2)

Good customer service when you need to ring up.

Good customer service when you need to ring up. Reviewed on: 4th September 2025

Reply from Simply Business We're really pleased you thought so, Angela. Thanks very much for your review. Response date: 15th September 2025

Good service but lacking a crucial differenciaton

Unfortunately, Simply Business have restricted themselves by not allowing the customer to differentiate between US law and US territory, which caused me to leave them after agreeing to rearrange my client's contract under UK law (even though she resides in the US). The inlcusion of US law increased a premium tenfold, so it is a no-brainer that the customer will leave if this option is not available. Reviewed on: 15th September 2017

Reply from Simply Business Thanks very much for giving us your helpful feedback on this, Hannah. Response date: 22nd October 2021

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