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Smart Money Cymru Community Bank: Savings reviews

Name: Savings
Rating: 4.75 (32 reviews)

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4.75

Based on 32 reviews, last reviewed 9th Apr 2025

500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

2 star

Latest highest rating:

5

Excellent service from start to finish would highly... Excellent service from start to finish would highly recommend smart money to friends and family Reviewed on: 2nd April 2025

Latest lowest rating:

1

Up until Christmas I was happy with my savings. Up until Christmas I was happy with my savings. But I increased my savings amount and then it started to pay off my loan instead of savings. I increas... Read more Reviewed on: 9th April 2025

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About this product

All Smart Money Cymru members have a saving account set up. If you also take out a loan, the repayment plan includes putting a little aside into your savings.

The account can be opened online and you can make contributions via your salary, Standing Order or by one-off debit card payments.

Smart Money Cymru’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Smart Money Cymru Community Bank before, you can also leave a review and share your experience.

Smart Money Cymru Community Bank Savings reviews (32)

Review of the Smart Money Cymru Community Bank, Savings:

Up until Christmas I was happy with my savings.

Up until Christmas I was happy with my savings. But I increased my savings amount and then it started to pay off my loan instead of savings. I increased my savings for my holidays. I didn't realise they had done this for wks so I lost a chunk of savings. Contacted them said it was sorted. It wasnt again a few wks past and contacted them again. For a few wks it was sorted so didn't check it until tonight I.ve found last 4 wks they done the same again paying it off my loan so double payments and no savings and now I.ve lost half of my savings for my holidays. Because you can't get back what they have done by paying double loan and putting it back into savings. I aint happy at all. This money was to pay my holiday off now I.ve very short and not even my mistake but 3 times they have done it so will be taking my savings else where. Reviewed on: 9th April 2025

Reply from Smart Money Cymru Community Bank Hi Beverly, Thank you for taking the time to tell us about the issue you had. I can see that one of our Customer Advisors has amended your account to reflect your wishes. We apologise for any inconvenience this caused. SMC Response date: 10th April 2025

Smart Moneysmart investment

Saw the great I terst offered by smart money for a 1 year fixed period and jumped on it.Was very easy to apply on li r and I will make a good profit from the interest in a years time Reviewed on: 31st May 2023

Easy and simple to use, and helped me save

Smart Money People are great. By sending information, tricks and tips, I was able to save up for a car. Thank you again! Reviewed on: 31st May 2023

recommended to family and friends

recommended to family and friends already !easy to set up account , transfer and communication was spot on .., no issues will re invest after the initial investment comes to fruition… Great service , 24 hour access Reviewed on: 31st May 2023

Very good!

Sound advice about all things savings. Helped me a tremendous amount and can’t recommend the company much more! Reviewed on: 31st May 2023

Quick and easy to use

I was recommended from a friend as putting mover into another save in and not having to worry about al Reviewed on: 30th March 2023

Helpful advice

Useful advice in periodic emails about investments Reviewed on: 9th March 2023

Very useful service

I’ve been using smart money saving for a while and it’s made my life easier when it comes to saving and planning my future financial goals! Reviewed on: 9th March 2023

Smart money

It's a great company anybody could try it Reviewed on: 6th March 2023

Generally speaking well rated

Well rated I can say, I can’t wait for more feature. Reviewed on: 19th January 2023

Absolutely brilliant

Girls in Tredegar were so quick and efficient with my request would definitely recommend Reviewed on: 20th July 2021

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