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SmartSave: Savings reviews

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4.77
Based on 2,547 reviews, last reviewed 13th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive rates, great service Have only used the online service but it is easy and efficient. Reviewed on: 13th June 2025
Margaret Barnes's avatar
Margaret Barnes

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S
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About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2547)

Great, easy to use and very happy with it.

5
Great, easy to use and very happy with it. Very clear interest rates and easy to transfer money, log in and things. Will be using again! Reviewed on: 26th January 2024
Thomas G's avatar
Thomas G

excellent all round, well done and keep it up

5
excellent all round, well done and keep it up Reviewed on: 26th January 2024
Aline's avatar
Aline

Very easy to open an account , interest rates are ve...

5
Very easy to open an account , interest rates are very good so have re invested for another year Reviewed on: 26th January 2024
Josie p's avatar
Josie p

Super easy set up process.

5
Super easy set up process. Came highly recommended by Martin Lewis and I can see why Reviewed on: 26th January 2024
Marigold B's avatar
Marigold B

Rigid, impersonalised service.

1
Rigid, impersonalised service. Not client centred, very corporate. Deeply regret the decision to leave my money with them. Reviewed on: 26th January 2024
Rachel A's avatar
Rachel A

Smooth service

5
The web site is quick, clear and easy to use. Reminders were timely and clear. Interest rate could be a little bit higher but not much. Reviewed on: 26th January 2024
Andrew L's avatar
Andrew L

Excellent interest rates - easy set up

5
Excellent interest rates - easy set up Reviewed on: 26th January 2024
Janet c's avatar
Janet c

Really easy to open an account, clear instructions a...

5
Really easy to open an account, clear instructions and very quick Reviewed on: 26th January 2024
JP's avatar
JP

Great investment company

5
Very easy to set up savings and offering good returns with satisfactory security Reviewed on: 26th January 2024
PABLO NUMEROUNO's avatar
PABLO NUMEROUNO

Easy to use.

4
Easy to use. Clear guidelines and choices when our bond had matured. Reviewed on: 26th January 2024
Esther L's avatar
Esther L

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