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SmartSave: Savings reviews

4.77
Based on 2,549 reviews, last reviewed 22nd Jan 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Invested fixed savings . Invested fixed savings . Carried forward to next year due to interest rate and feel good factor Reviewed on: 22nd January 2026
Sheila C's avatar
Sheila C

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S

About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2549)

Review of the SmartSave, Savings:

Lack of personal contact by telephone with a custome...

5
Lack of personal contact by telephone with a customer adviser Reviewed on: 18th March 2024

All good kept in touch and informed

5
All good kept in touch and informed Reviewed on: 2nd February 2024

Good and easy to use.

4
Good and easy to use. No problem in recommending to others. Reviewed on: 2nd February 2024

Good interest rates.

4
Good interest rates. My application was declined for an unknown reason at first, but when I tried again it was successful and setting up was simple from then on. Reviewed on: 1st February 2024

Savings savvy

5
Very helpful website. Easy to use. Reviewed on: 1st February 2024

Watch your money grow the Smart way

5
Easy account to set up.The interest rate could have been better. Reviewed on: 1st February 2024

Savings Package

4
The Savings package I chose worked smoothly. I was notified at the right times, with the appropriate documentation provided. No complaints whatsoever. Reviewed on: 1st February 2024

Simple from the start.

5
Simple from the start. Great service Reviewed on: 1st February 2024

Online access is good and information is accurate

5
Online access is good and information is accurate Reviewed on: 1st February 2024

Great Bank

5
Ridiculously easy to complete online and very user friendly and understandable information given. I was kept in the loop throughout the process of reinvestment of my savings and in addition Smartsave interest came out on top! What's not to like! Reviewed on: 1st February 2024

No Complaints

5
Been fine so far, got a good interest rate on a 2 year fixed savings account. Reviewed on: 1st February 2024